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City of Greenfield Admin. Assistant - Assessor's Office in Greenfield, Massachusetts
GREENFIELD - SEE WEBSITE FOR FULL JOB DESCRIPTION - Administrative Assistant - Assessor\'s Office Performs routine, semi-complex or complex clerical, administrative, and coordination responsibilities and duties in overseeing the support services, customer service, and daily operation of a municipal Assessor\'s Office; and, to the Board of Assessors primarily regarding the processing and maintenance of real and personal property records, automobile excise taxation and statutory exemption provisions; all other related work as required that is logical to the position. Minimum Qualifications: Education and Experience: High School diploma required, Associate degree in accounting, office or business management or related field preferred. Three years of office experience preferably in a municipal environment in administration, secretarial practices, financial transaction record keeping, and automated office systems and procedures required; specialized DOR course work preferred; or, any equivalent combination of education and experience that enables performance of all aspects of the position. Knowledge, Ability and Skill: Requires knowledge of English, grammar and accounting/bookkeeping. Requires skill in word-processing, spreadsheets and databases for data entry, calculations, and preparation of letters and memoranda; familiarity with database programs, computer hardware and software systems. population. Requires proficiency in Microsoft Office, including Word, Excel, and Google platform. Strong communication skills required to work effectively with a diverse population. Ability to interact in a positive and effective manner, and to establish and maintain positive work relationships with supervisors, coworkers, other departments, boards and commissions, the general public and personnel at all levels of authority using principles of good customer service. Strong organizational skills in a multi-task environment required. Ability to plan and work independently, ability to work on and prioritize several on-going tasks. Must perform all aspects of job responsibilities with honesty and integrity. Ability to keep accurate and detailed records using Assessor\'s computer software; apply organizational skills efficiently with attention to detail, and ability to operate standard office equipment. Ability to meet project and requisite deadlines and work effectively in pressure situations. Thorough working knowledge of departmental functions and operations; of standard office practices and procedures; of use and operation of standard office equipment; ability to operate a personal computer in a windows environment with proficiency in MS Office and Google Workspace required; familiarity with database programs and computer hardware and software applications. Ability to work some overtime hours during peak work periods. May be required to attend evening meetings. Essential Functions: Greet public and respond to assessment-related inquiries regarding valuations, property records, property ownership, betterments, tax abatements and exemptions for real estate, motor vehicles, and personal property. Locate land parcels on Assessor\'s maps. Receive payments from public. Schedules appointments and keeps supervisor apprised of meetings and commitments. Under the direction of the Chief Assessor, arranges meetings and prepares required materials. Interprets and transfers to property record database all pertinent deed information received from the Registry of Deeds; Inform public of abatement and exemption application procedures and certification guidelines. Assist taxpayers in the completion of applications for abatements and exemptions (residential property and automobile excise tax). Assist the public in filing applications for statutory exemption (i.e. Elderly, Hardship, veterans, Widows and Blind) explaining the qualifications. Prepares abatement forms for review and approval by the Board of Asse sors.