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Community Action of Pioneer Valley Program Specialist in Greenfield, Massachusetts

GREENFIELD and SHELURNE FALLS Community Action Pioneer Valley seeks energetic individual with excellent customer service skills to work with low-income individuals & families in the food pantry programs in Greenfield and Shelburne Falls to serve as the main point of contact to assessing participants? needs for additional services, including both internal CAPV programs and external programs in the community, as well as day to day operations of the pantry including stocking shelves, distributing food and serving as the on-site supervisor when assigned or in the absence of the CSR Coordinator. The ideal candidate will have an High School or HS Equivalency and five years? experience in Human Service or related field or applicable work experience working with individuals and families that have low incomes; excellent listening skills and ability to demonstrate patience and a non-judgmental attitude when dealing with people experiencing crises; ability to work effectively with program participants, including advocating for them, and developing and maintaining relationships with other CAPV departments to facilitate referrals. Bi-lingual (English-Spanish) preferred.37.50 hrs/wk. Salary range $18.17-$19.28. Bilingual differential available. Excellent benefit package. Screenings begin immediately and continue until position is filled. Community Action Pioneer Valley seeks to develop a diverse workforce and create an inclusive work environment. People from diverse racial and ethnic backgrounds, sexual orientations and gender expressions, and lived experiences are encouraged to apply for all positions we post. Please send cover letter and resume with Program Specialist in the email subject line to: Applications not considered without a cover letter. For full job description and benefits information visit AA/EOE/ADA?