Massachusetts Veterans Jobs

PLEASE NOTE: We are currently accepting applications for this position, however, there is not a current opening for this role. We will reach out to qualified candidates to coordinate the interview process with them and upon successful completion of the interview process the candidate will be placed in the Pipeline Hire queue and extended an offer when the position opens up and becomes available to be filled.

Paragus IT is the largest outsourced vendor in the Pioneer Valley, and we are just getting started.  We have aspirations of serving 1000 customers across the entire country, and we won’t stop until we get there. Ranked as one of Forbes Small Giants, we have an intense focus on culture, people, process, and continuous improvement. We are determined to be the best at everything we do, and we aren’t afraid to do the hard work required to get there. 

We’re looking for an experienced Project Manager who will oversee and ensure the success of IT projects for a wide range of customers and technologies. 

You will succeed in this role if you: 

• Have exceptional organizational skills 

• Can communicate clearly through email and conversation to a variety of clientele  

• Are a natural problem solver and can anticipate issues  

• Can manage your time and others efficiently  

• Can make informed decision making quickly and confidently  

• Can understand the technical aspects of the projects you manage 

• Have strong emotional intelligence and can empathize with our clients 

• Put client satisfaction at the top of your priority list 

Summary: 

We’re looking for a fun-loving person to join our family! Our ideal candidate would have excellent customer service and communication skills, both written and verbal. You’ll need to know your way around Microsoft Office Suite, as we use those apps for everything. The ability to multi-task is of the utmost importance, as you’ll have many clients and technicians to juggle. You should have the ability to work independently, prioritize your work, and manage your time effectively, though we expect you to be a team player as well. We also want people who are smart, creative, and willing to share their ideas about how we can make Paragus an even better company.   

Responsibilities: 

• Plans, coordinates, and manages both internal & client IT projects 

• Oversees and procures project resource assignments and teams to ensure project success 

• Ensures project SLAs, processes and deliverables are clearly documented, tracked and communicated 

• Acts as the first point of contact for any project issues and escalations 

• Manages cost, time, scope and quality for each project 

• Ensures the project process and progress are clearly communicated to all stakeholders 

• Forecasts and tracks key project metrics and overall performance to senior staff 

Qualifications 

• 3-5 years of project management experience 

• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-level 

• Experience in delivering client-focused solutions based on customer needs 

• Proven ability to manage multiple projects at a time while paying strict attention to detail 

• Excellent listening, negotiation, and presentation skills 

• Excellent verbal and written communications skills 

• Ability to work independently to prioritize your efforts and manage your time effectively 

• Familiarity with SCRUM, P+, Agile or equivalent project competencies preferred 

• PMP Certification preferred 

Compensation and Benefits: Besides your standard fare like health, dental, PTO, etc, you'll also enjoy:   

• Culture, culture, culture! Think: fun events, good beer from our own taps, great snacks (like staff lunches from the grill), amazing people (if you don't like to laugh, don't apply)   

• Extra-curricular (optional) committees, training classes, and mentorship   

• Employee ownership; that’s right, you’re not just an employee, you’re an owner! This is in addition to our 401K offering.  

• We offer a stipend for your own cell phone usage. 

• Need a car for a day or so... borrow ours!  

Hybrid Work Policy: Whether you’re saving on gas, time, or just enjoying the freedom of flexibility, remote work can directly contribute to your health and happiness. As a full-time employee you will be eligible to work remotely up to two days a week. 

Paid Time Off: We at Paragus strive to not only promote but more importantly, prioritize a healthy work-life balance. As a full-time employee you will be eligible for our Flexible Vacation policy, which provides our employees with an un-capped bank of paid time off to use for vacation. Outside of the Flexible Vacation policy we also provide 5 days of sick time and personal leave, as well as 6 paid holidays.  

Employee-Owned Company: Why be an employee when you can be an owner? As an owner of Paragus IT, what you say matters! We highly value our partner’s insights and often put recommendations to play. Additionally, you’ll see the direct impact of accomplishments through our ESOP program! 

Hours: Full Time – Monday through Friday 

Compensation: Salaried Exempt $60,000-$75,000 DOE  

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