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Group 1 Automotive Service BDC Agent - Mercedes-Benz of Hanover in Hanover, Massachusetts

Mercedes-Benz of Hanover is part of the fast growing Group 1 Automotive, a leader in automotive retail. We are looking to add a qualified Business Development Center Agent

In addition to competitive pay ($18/HR plus performance bonus) we offer our associates the following benefits:

  • Health Insurance

  • Dental insurance

  • Vision, Life, Disability insurance

  • 401(k) plan with company match

  • Paid vacation

  • Employee Stock Purchase Plan

  • Employee Vehicle Purchase Program

  • Professional work environment, with job training and advancement opportunities


  • Receive inbound service calls

  • Contact present customers (phone, email) to maintain and improve customer loyalty

  • Develop pipeline of service opportunity leads through networking, cold calling, and referrals

  • Work with service and sales department to increase service traffic

  • Stay up to date on active service specials and ongoing Toyota manufacture recalls

  • Properly inform and advise customers on what to expect with their service appointments

  • Outstanding Customer Service


  • Auto dealership Internet or Business Development Center (BDC) experience is a plus!

  • Superior communication and customer service skills

  • Solid working knowledge of the Internet

  • Maintaining a positive, can-do attitude

  • High School Diploma or equivalent

Group 1 is a Fortune 300 company that owns and operates automotive dealerships and collision centers in the United States, United Kingdom and Brazil. We offer our associates a team environment, great benefits and ongoing training and support. If you are in alignment with our values of integrity, transparency, professionalism, teamwork and respect - now might be the time for you to accelerate your career as part of the best company in automotive retail. Apply today or refer a qualified friend.

All applicants must pass pre-employment testing to include: background checks, MVR, and drug testing in order to qualify for employment

Group 1 Automotive is an Equal Employment Opportunity employer.


ID: 2022-27033

External Company Name: Group 1 Automotive, Inc.

External Company URL:

Street: 1877 Washington Street

Post End Date: 12/7/2022