
Job Information
Massachusetts Employer Conflict Resolution in Haverhill, Massachusetts
DUTIES: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Provide conflict mediation for peer to peer and staff to peer interactions in need of intervention. Provide training to students and staff in Conflict Resolution Skills; inclusive of active listening, using I-messages, remaining neutral, brainstorming options, writing agreements and confidentiality. Create Peer Mediation Framework and subsequently a Resource Guide and related resources that defines the process for students, staff and families. Coordinate logistics and scheduling so that mediation can be offered during, before and after the school day Develop a tracking system to document the number of mediations offered, completed, disputants, and the status of the resolution; Provide appropriate evaluation and follow-up with the disputants within seven (7) days of the date of the mediation to determine the success of the mediation; Plan and schedule assemblies and/or classroom presentations in collaboration with the administrative and student support teams. Develop a classroom instruction plan in conflict resolution, anger management, effective problem solving, and peer mediation through collaboration with content teachers; Hold at least quarterly recognition events for conflict resolution/ peer mediation each year Hold individual conferences with student and families to discuss their skill levels and areas needing further development; Present conflict resolution/peer mediation information and quarterly updates to the administration and staff at regularly Instructional Support Team and/or PBIS Team; Meet with the Assistant Principals to discuss using mediation as an option prior to suspension and upon return to the school from suspension in order to resolve conflicts; Meet with and monitor students returning from suspension, transitioning from alternative programs, and re-entering from juvenile services to ensure that students have knowledge of options to resolve conflicts and improve decision-making and problem-solving skills; Submit monthly and other required reports; Provide support to other schools under special circumstances related to group or multi-party disputes; Solicit and investigate referral forms from teachers, administrators, other students and parents; Provide adequate evaluation and follow-up for each mediation session; Monitor the behavior of student mediators; and Work with peer facilitators. REQUIREMENTS: The requirements listed below are representative of the knowledge, skill, and/or ability required. Thorough knowledge of conflict resolution and conflict analysis; Knowledge of mediation practices and principles; Excellent interpersonal and problem-solving skills; Ability to keep abreast of new guidelines, emerging trends and best practices related to conflict resolution; Demonstrated leadership and organizational skills; Knowledge of electronic data collection; Ability to work with diverse populations; Knowledge of school organization, goals and objectives, curriculum, teaching techniques, current trends, research, and materials of instruction in field of specialization; Excellent knowledge and understanding of the teaching and learning process; Ability to provide instructions that reflect multiple perspectives and multicultural education; Ability to articulate and present information, overviews and reports, both written and oral; Ability to infuse technology into the curriculum; Ability to work effectively with students, parents, administrators, colleagues, community, and other school system staff; and Excellent oral and communication skills Bachelor\'s degree from an accredited college or university in education, counseling, conflict analysis and resolution required. Bilingual Bicultural candidates strongly encouraged to apply This is a partial jobdescription