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Holliston Public Schools Technology Specialist in Holliston, Massachusetts
Qualifications ? Excellent interpersonal and communication skills ? Ability to work independently and efficiently, as well as work in a team ? Flexibility in an ever changing work environment ? Strong work ethic and able to work independently ? Strong organizational, time management skills ? Proven ability to work with minimum supervision ? Be able to lift at least 25 pounds ? Active Directory, Enterprise wifi, Enterprise Antivirus, GSuite for Education, Student Information Systems, Apple School Manager, Classroom educational technology, Chromebooks, iPads, Laptops, Basic networking concepts (TCP/IP protocol and WAN environments) ? Public School employees of Massachusetts are required to submit their fingerprints to a National Criminal Database check ? In addition to the national background check, a satifsfactory Massachusetts Criminal Record Check (CORI) is required Responsibilities ? You will provides technical support services in wired and wireless environments with devices running Windows operating systems, Chromebooks, iPads, and printers ? This position works independently as well as collaboratively with the Technology Team to maintain and troubleshoot hardware, software and audio-visual equipment ? Provide daily support for technology in the school ? Communicate promptly and resolve support requests efficiently ? Prioritize support requests based on impacts to end-users and and in alignment with school-wide goals ? Maintain comprehensive technology inventory for school(s), including all instructional and administrative technology applications ? Troubleshoot and repair devices such as desktops, laptops, Chromebooks, iPads, LCD projectors, printers, copiers, audio and lighting systems ? Collaborate with the Network Team to resolve firewall, server, switch, and wifi issues ? Work with technology vendors for purchasing and support of hardware, software and networking, in consultation with the Director of Technology, school administration, and other members of the technology department ? Maintain and support system level software on wifi, servers, and network hardware ? Collaborate with Technology Integration Specialist(s) to develop resources, support, and train users ? Provide input on strategic planning for building-based and district-wide technology ? Maintain open communication with the building administration to review priorities and ensure user satisfaction ? Perform any other responsibility as may be assigned by the Director of Technology