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Baystate Health Child Mental Health Counselor in Holyoke, Massachusetts

Summary :

Under the supervision of a licensed mental health professional, counselor would be required to perform a wide range of functions related to the care and treatment of our patients here at the Children’s Partial Hospitalization Program. These functions include participating in the multidisciplinary team approach to patient care, providing a safe and therapeutic environment, and documentation of such. In addition, they must demonstrate knowledge of the developmental stages and apply developmental theories and concepts when planning and implementing activities. A counselor is expected to adhere to system and department compliance policies, and any and all applicable laws and regulations. This description covers the essential functions of the position. A counselor is expected to perform other similar and related duties as assigned. Management reserves the right to change or add to the job responsibilities at any time.

Job Responsibilities :

1. Participates in Multidisciplinary Team approach to patient care. Is familiar with admission and progress notes of team members to develop a better understanding of patients. Collaborates with the team in evaluating patients, planning therapy and developing treatment goals. Attends weekly treatment meetings and participates in discussions on how patients are meeting their treatment goals. Reports observations of patients’ status to the team and provides input in the preparation and updating of the treatment plans. Assists team members in providing care to patients and follows through with team decisions. Demonstrates effective use of the behavior management principles and Collaborative Problem Solving techniques.

2. Provides a safe environment. Maintains current certification in Non-violent Crisis Intervention (NCI). Intervenes appropriately during crisis situations by providing direct and indirect support to patients needing restraint and/or seclusion. Maintains safety by monitoring and properly documenting restrictions and restraints & seclusions. Maintains safety by adhering to behavior management principles and techniques. Conducts daily sharps checks on patients upon arrival to the program and when indicated by the team. Observes potential safety hazards on the unit and report hazards immediately to supervisors. Maintains safety by adhering to behavior management principles including Collaborative Problem Solving techniques.

3. Documentation. Documents patient mental status, social behavior, and progress towards identifying goals daily. Documents the ongoing assessments of patients including safety, treatment objectives, and other necessary information, via EMR as dictated by policy and procedure. Documents restraints and seclusions in accordance with policies. Demonstrates support for the programs philosophy and adhering to policies, procedures and standards.

  1. Provides a therapeutic milieu. Assesses patient mental status, social and symptomatic behavior throughout the course of treatment. Counsels patients with empathy and respect to assist them in accomplishing treatment goals as established by patient, family members, clinical treatment team, and outpatient providers. Identifies group topics in accordance with patient goals, instructing the group based on appropriate developmental stages, applying developmental theories and concepts when planning and implementing activities. Identifies patient knowledge deficits and implements appropriate teaching in collaboration with the team. Assists in the development and implementation of special approaches and provides 1:1 intervention when indicated. Adheres to defined boundaries and guidelines regarding self-disclosure with patients. Demonstrates adequate understanding and use of Trauma Informed Care principles, and Collaborative Problem Solving. Refers patients’ physical problems to RN for assessment and intervention.

  2. Demonstrates accountability for personal and professional growth. Demonstrates support for the philosophy of the program and adhering to policies, procedures, and standards. Attends all mandatory in-services on an annual basis. Collaborates with supervisors to identify their own professional goals and seeks experience to accomplish these goals. Assists with the identification of program in-service needs.

6. Must complete department specified de-escalation training within 30 days of hire.


Required Work Experience :

1) 0-2 years of related experience

Preferred Work Experience :

1 ) Pursuing Clinical Licensure


Bachelor's Degree in Social Work. Master's preferred

Skills and Competencies :

1) Ability to work as part of a team.

2) Oral communication skills.

3) Ability to build collaborative relationships.

4) Attentiveness.

5) Interpersonal skills

You Belong At Baystate

At Baystate Health we know that treating one another with dignity and equity is what elevates respect for our patients and staff. It makes us not just an organization, but also a community where you belong. It is how we advance the care and enhance the lives of all people.



Bachelor of Science, Bachelor of Social Work: Psychology (Required), Master of Social Work


Basic Life Support - American Heart Association, Certified Crisis Prevention - Crisis Prevention Institute, Licensed Clinical Social Worker - Other, Licensed Mental Health Counselor - Other, Licensed Professional Counselor - Other, Licensed Social Worker - State of Massachusetts

Equal Employment Opportunity Employer

Baystate Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status.

Ab out Baystate Health

Baystate Health (BH) is one of New England’s leading and largest integrated health care organizations, serving a population of nearly one million people throughout western New England. With roots dating back to the founding of Springfield City Hospital in 1873, Baystate Health has been providing high-quality and compassionate health care in western Massachusetts for more than 145 years. With more than 12,000 employees, a medical staff of nearly 3,100 physicians, and a net patient service revenue of more than $1.4 billion, the ever-growing health system includes five Massachusetts hospitals and the Baystate Mary Lane Outpatient Center in Ware:

  • Baystate Medical Center in Springfield

  • Baystate Children’s Hospital (located at Baystate Medical Center)

  • Baystate Franklin Medical Center in Greenfield

  • Baystate Wing Hospital in Palmer

  • Baystate Noble Hospital in Westfield