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Holyoke Community College Student Success Counselor in Holyoke, Massachusetts

Under the general supervision of the Director of El Centro, the Student Success Counselor of El Centro is responsible for supporting development, implementation, and management of El Centro. HCC is looking to hire one (1) Student Success Counselor of this newly created center. The Student Success Counselor will support the overall future efforts for this new Latinx centered department. El Centro will provide a centralized bilingual and culturally responsive space that creates the opportunities and conditions to address inequity by providing equitable solutions, resources and services that intentionally support and align with the specific needs of Latinx students, family, faculty, and staff. The drop-in service center will have a culturally responsive bilingual team-based case management approach. Offering these bilingual services: Academic & transfer advising Career readiness & exploration Financial aid advising Community engagement opportunities El Centro is an equity-driven initiative that provides HCC Latinx students integral services. El Centro?s vision is to provide a Hispanic Thriving learning community to meet the needs of Latinx students and where they can receive culturally responsive guidance and support essential to achieve academic success, advancement, and a sense of belonging. The Student Success Counselor will provide support to student populations that may be at risk for degree completion. Counselors will develop positive relationships with students in order to support their academic success and ultimately work toward increasing rates of retention, persistence, and completion. Qualifications REQUIRED: Master?s Degree in Education, Human Services, Sociology, Psychology or closely related field; Two (2) years? experience OR an equivalent combination of education, training, and experience; Bilingual in Spanish; Demonstrated understanding of Latinx cultures; Experience tracking and assessing data; Excellent problem-solving and communication skills; Demonstrated experience in Latinx student development and recruitment strategies and high-impact practices; Understanding of and commitment to the mission of a twenty-first century comprehensive community college; Ability to work in an effective team of professionals, and the ability to work effectively with a diverse faculty, staff and student body; Understanding the needs Hispanic Service Institution; Ability to work a flexible schedule including some evenings and weekends in order to meet grant initiatives; PREFERRED: Experience at the community college level; Knowledge of virtual learning programming; Full-time, 12 month MCCC/MTA position MCCC Title: Senior Community Outreach Salary: Minimum $53,590 - $56,320 (Grade 4). Actual salary will be commensurate with education and experience in accordance with MCCC/MTA Collective Bargaining Agreement. Full State benefits. Hours: 37.5 hours/week Funding Source: Grant (2-year HEERF funded)

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