Massachusetts Veterans Jobs

We are seeking an in office (please note this is not a remote position) experienced Administration Manager to oversee our administrative operations, billing and collections and ensure the smooth functioning of our office. The ideal candidate will possess strong organizational skills, excellent communication abilities, and a keen attention to detail. This role requires a proactive individual who can manage multiple tasks efficiently while providing exceptional customer service. Duties Manage daily office operations, including front desk activities and administrative support. Perform Dermatology billing and coding roles (note: training can be provided on the job for all roles in dermatology billing and coding) Perform review of insurance and self pay aging report (note: training can be provided on the job for all roles in dermatology insurance follow-up) Contact insurance companies and patients regarding outstanding claims (note: training can be provided on the job for all roles in dermatology outstanding claims) File appeals with insurance companies on denied claims (note: training can be provided on the job for all roles in denied claims) Oversee the use of phone systems and ensure proper phone etiquette is maintained by all staff. Coordinate schedules, appointments, and meetings for management and staff. Maintain organized filing systems and perform data entry tasks accurately. Supervise staff and provide training as necessary to enhance office efficiency. Handle customer service inquiries and resolve issues in a timely manner. Implement office management best practices to improve workflow and productivity. Ensure compliance with company policies and procedures in all administrative functions. Assist with hiring new employees, posting new positions and screening for new hires Requirements Proven experience in office management or administrative roles. Strong knowledge of phone systems and excellent phone etiquette skills. Experience with data entry and clerical tasks with a high level of accuracy. Exceptional customer service skills with the ability to communicate effectively both verbally and in writing. Ability to manage multiple priorities while maintaining attention to detail. Strong organizational skills with a focus on efficiency and productivity. A proactive approach to problem-solving and decision-making. This position offers an exciting opportunity for individuals looking to advance their careers in administration management while contributing positively to our team environment. Job Type: Full-time Pay: \$65,000.00 - \$85,000.00 per year Benefits: 401(k) 401(k) matching Employee discount Flexible schedule Health insurance Health savings account Paid time off Professional development assistance Retirement plan Vision insurance Schedule: Monday to Friday Weekends as needed