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State of Massachusetts Area Director Hyannis in Hyannis, Massachusetts

The Massachusetts Rehabilitation Commission (MRC) Hyannis / Cape & Islands Area Office is seeking a mission-driven, dynamic, and culturally competent individual with leadership, project management, budget, and disability community experience to fill the role of Area Director. Serving job seekers with disabilities from Hyannis and surrounding towns. In this role the selected candidate will lead an amazing team of professional staff and deliver services to individuals with disabilities in this diverse community. The Director must be a culturally competent, experienced leader to provide effective management, enthusiastic leadership, progressive thinking, and positive energy to the Area Office and Team. The Area Director must be skilled in managing diverse operations including leading, directing, and motivating a team of dedicated staff. The Director must possess a strategic mindset, be able to build and manage a healthy, collaborative team culture, influence and engage all stakeholders and drive results. In this key leadership role, the Area Director who reports to the District Director, and in conjunction with MRC’s mission, will be responsible for managing, directing, and motivating a team of dedicated professionals. Additionally, the director will promote MRC’s learning and participatory performance culture with an emphasis on high-performance teams, individual performance/contribution/impact, and engagement in activities to promote and support a program/division/agency (e.g., committee membership, Roadmap workgroup membership, presenting at Town Halls, achieving learning and performance goals). MRC has approximately 800 employees working in a hybrid remote and in-office environment. The Director will be a leader in supporting MRC’s commitment to diversity, equity, inclusion, and racial equity, as well as innovation and transformation and change, and be a leader in creating a culture of agility, excellence, and belonging. /*Duties and Responsibilities (these duties are a general summary and not all inclusive):*/ * Direct, coordinate and lead all function of the Hyannis Vocational Rehabilitation Area Office which includes strategic planning, staffing, budget preparation, management, and contract oversight. * Ensure that operational policies and procedures are efficiently and effectively implemented, identify business process improvement opportunities and implementation strategies. Direct and exercise an efficient system of controls through the design and implementation of administrative and service provision processes. * Facilitate operational problem solving and decision-making, evaluate and improve communication processes, monitor the progress, risk, and quality aspects of administrative and service provision activities. * Manage and direct all assigned office staff as well as management guidance in the design and implementation of program development and service provision processes. Organize, direct, supervise and evaluate work performance. * Monitor progress, risk and quality of program development and service provision activities. * Oversee and manage the office, staffing and purchase of service budgets working collaboratively with the Business Financial Manager. * Work collaboratively with the Business Improvement Partners in managing vendor contracts, including monitoring of the quality of services, ensuring accessibility of services across the catchment area, and facilitating contract use by MRC personnel. * Prepare reports for the Director on program development, service provisions issues, and strategies. * Collaborate and represent MRC on boards, consumer organizations, with other state agencies, government partners, consumers, advocates, and the general public. * Responsible for learning and staying up to date on MRC’s diversity, equity, inclusion and racial equity policies, practices and work specific to Vocational Rehabilitation programs. * Communicate with the public regarding the Massachusetts Rehabilitation Commission’s programs, operating parameters, and services. * Interface and collaborate with local employers, public and private institutions/organizations in order to maintain, create and expand services. * Advise District Director on program development service provisions, budget, purchase of service contract issues and strategies. * Provide management with policy guidance in the design and implementation of information technology, financial operations, program operations, facilities management, and operational processes. /*Preferred Qualifications:*/ * Advanced degree with minimum of 5 years’ experience in vocational rehabilitation or related field with increasing responsibility over time including at least two years supervisory or managerial responsibility including budget management. * Skilled in managing, directing and motivating people. * Strong interpersonal, written, and verbal communication skills as well as the ability to resolve/mediate conflicts. * Proven ability and technical knowledge in planning, coordinating, and prioritizing for optimal performance. * Ability to evaluate, monitor and set standards for accomplishment. * Demonstrated leadership and team building skills including motivation. * Knowledge of vocational rehabilitation policy and procedure. * Experience working in a team culture that values inclusivity, performance, transparency, and authenticity. * Documented experience in diversity, equity, inclusion, and racial equity and effective engagement across cultural differences. * Proficient usage of Microsoft Office products including Excel, PowerPoint, Word, and Outlook as well as technologies supporting a remote workplace (e.g., Zoom, Microsoft Teams). * Comfort in managing a team in a hybrid environment when not all staff are present at the same time. * Solid written and oral communication skills and proficiency establishing and maintaining effective working relationships with a variety of diverse consumers, families, staff, and organizations. * Cultural competency related to the Hyannis Area office catchment area communities * Ability to speak Spanish a plus. /_About the Massachusetts Rehabilitation Commission:_/ MRC provides services that break down barriers and empower people with disabilities to live life on their own terms. Our programs focus on vocational rehabilitation, community living, and disability determination for federal benefit programs. We are change agents and community builders. And we put the people we serve at the heart of everything we do. We envision a Commonwealth that is open to all, where everyone can seize their true potential and contribute fully to our communities and the world. Together with stakeholders, partners, and allies, MRC collaborates, problem solves, and innovates to bring about a better Massachusetts for everyone—one that is truly equitable, accessible, and inclusive. For more information about our agency and programs visit: /_Pre-Offer Process: _/ * A criminal and tax background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visit and click on "Information for Job Applicants." * As part of the hiring process, the Office of Human Resources will be verifying any college-level degrees conferred to the selected candidate. Additionally, any licensure required for the position will be verified. Information provided as part of the hiring process is subject to the Massachusetts Public Record Law and may be published on the Commonwealth’s website. * Education, licensure, and certifications will be verified in accordance with the Human Resources Division’s Hiring Guidelines. * Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth’s website. * If you require assistance with the application/interview process and would like to request an ADA accommodation, please click on the link and complete the Reasonable Accommodation Online Request Form. * For questions regarding this requisition, please contact the Executive Office of Health and Human Services Human Resources at 1-800-510-4122 and select option 2. Please upload a resume and cover letter to the Area Director requisition. MINIMUM ENTRANCE REQUIREMENTS: Applicants must have at least (A) five (5) years of full-time or, equivalent part-time, professional, administrative, supervisory, or managerial experience in business administration, business management, public administration, public management, clinical administration or clinical management of which (B) at least one (1) year must have been in a project management, supervisory or managerial capacity or (C) any equivalent combination of the required experience and substitutions below. Substitutions: I. A certificate in a relevant or related field may be substituted for one (1) year of the required (A) experience. II. A Bachelor’s degree in a related field may be substituted for two (2) years of the required (A) experience. III. A Graduate degree in a related field may be substituted for three (3) years of the required (A) experience. IV. A Doctorate degree in a related field may be substituted for four (4) years of the required (A) experience. *Comprehensive Benefits* When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future. Want the specifics? Explore our Employee Benefits and Rewards! Executive Order #595:As a condition of employment, successful applicants will be required to have received COVID-19 vaccination or an approved exemption as of their start date. Details relating to demonstrating compliance with this requirement will be provided to applicants selected for employment. Applicants who receive an offer of employment who can provide documentation that the vaccine is medically contraindicated or who object to vaccination due to a sincerely held religious belief may make a request for exemption. An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply. The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role. *Job: Community and Social Services *Organization: Massachusetts Rehabilitation Commission *Title: *Area Director Hyannis Location: Massachusetts-Hyannis - 181 North Street Requisition ID: 220009VI