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Stop and Shop Assistant Store Manager-Hyannis in Hyannis, Massachusetts

15777BRAuto req ID:15777BRJob Description:

The Assistant Store Manager is responsible for ensuring the sales and profitability while helping to achieve best in class customer service in their departments.

Primary responsibilities

• Manage the recruitment, hiring, orientation, managing people development and maintaining diversity of Front-end.

• Responsible for overseeing Front-end operations, Cash Office, and ensuring highest level of customer service.

• Manage store community and customer relations.

• Accountable for: scheduling and conducting interviews and involving other managers as appropriate; coordinating orientation, new hire and department specific training with CTP Coordinators; following up on associate development plan implementation and AMT progress; documenting front-end associate performance issues; attending or coordinating job fairs; analyzing store turnover figures and developing action plans with appropriate department managers; counseling and coaching associates; resolving customer issues; responding to donation requests; attending and or coordinating local community events; and managing fund raising events and gift card program.

• Create a culture of best in class customer service

• Manage Customer Service Departments regarding general operations, sales, and profitability

• Manage daily activities including sanitation and safety. Merchandising department presentation, payroll and productivity and administration

Job Status:Full-Time (40 Hours)FLSA:Exempt Posting Title:Assistant Store ManagerDepartment Name:Store ManagementCity:Hyannis State:MassachusettsJob Category:OperationsEssential Skills:


• Bachelor’s Degree

• 1 – 3 year’s supermarket retail experience

Skills and Knowledge

• Highly motivated, results-oriented, and a self-starter

• Ability to influence and communicate cross functionally

• Ability to multi-task

• Demonstrated leadership and management skills

• Excellent written and verbal communication skills

• High level of customer service skills

• Ability to think creatively and strategically

• Effective organizational and time management skills

Experience:2-4 years Education (Highest Level):Bachelors Degree