Job Information
Cape Codder Resort & Spa Hotel Reservations Agent in Hyannis, Massachusetts
The Cape Codder Resort is actively seeking candidates to fill the position of Reservations Agents. As a Reservations Agent, you provide exceptional customer service and assist guests in booking their stay. Agents are passionate about hospitality and possess superior customer service, communication, and organizational skills. Essential Duties and Responsibilities Assists guests in booking venue reservations, tours, travel, restaurants, or events. Responsibilities include guest/customer service, reservation booking, and selling additional products or services. Reservations Agents bring a positive, upbeat attitude over the phone and to the team. This position is hospitality-minded, detail-oriented, and able to multitask in a fast-paced environment while taking inbound and outbound calls, describing our property and offerings, booking guests, and continuing guest support. The following list is not intended to be exclusive or all-inclusive. Other duties may be assigned.