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Cape Abilities, Inc. Individual Support Case Manager in Hyannis, Massachusetts

One of the best career moves you can make is to become a Case Manager in our Individual Supports program at Cape Abilities!

You’ll get instant gratification from a job that truly makes a difference in someone’s life! You’ll provide instruction, supports and positive role modeling to individuals with disabilities in their own homes. And you’ll find great joy in helping them thrive in the development of life, social, and recreational skills, as well as, community access and healthcare.

Come join our Individual Supports team today!

Full time or Part Time $19.00 per hour

GENERAL SUMMARY

Provides instruction, supports and positive role modeling to individuals with varying developmental disabilities and/or acquired brain injury living in their own homes. Encourages the development of life, social, and recreational skills, as well as, community access and healthcare. Provides direct, active and constructive interactions with individuals in cooperation with staff, team members, clinical consultants, community members, families and managers.

ESSENTIAL JOB FUNCTIONS *

  • Provides training in personal care to individuals who require support.

  • Implements individual service plan (ISP) goals and objectives as defined on established service agreements.

  • Prepares and forwards all required ISP paperwork and reports according to established procedures and deadlines.

  • Maintains individual program and medical records in compliance with Agency and regulatory standards.

  • Ensures individuals receive appropriate medical and therapeutic care; maintains corresponding documentation.

  • Reports all incidents in a timely fashion and in accordance with Agency and regulatory standards.

  • Maintains regular, open lines of communication and a positive rapport and proactive attitude with staff, families, supervisors, and Department of Developmental Services (DDS) and Massachusetts Rehabilitation Commission (MRC) representatives.

  • Provides training in meal preparation to ensure meals are nutritious and in compliance with physician’s dietary orders; trains individuals in the areas of menu planning, grocery shopping, budgeting and bill paying.

  • Teaches individuals how to maintain a clean and sanitary household.

  • Assists individuals with attending medical appointments; ensures health care practitioners complete required documentation.

  • Provides teaching and adaptive supports to individuals regarding medication administration.

  • Provides assistance and support to individuals with scheduling and attending social and leisure activities.

  • With certification, administers medications within full compliance of state and Agency guidelines; ensures residence is in compliance with Department of Public Health (DPH) Medication Administration Program (MAP).

  • Assists individuals with attending religious faith workshops or services.

  • Attends required meetings and trainings.

  • Provides transportation to individuals to appointments and social activities utilizing the Agency assigned vehicle, when available.

  • Adheres to the Agency’s emergency response policies and procedures. Provides rotational on-call support, as needed.

  • Ensures basic human rights, well-being and safety of individuals is respected at all times.

  • Serves as mandated reporter for suspected cases of abuse and/or neglect to the Disabled Persons Protection Commission (DPPC) or Elder Abuse Hotline, as appropriate.

    OTHER DUTIES AND RESPONSIBILITIES

  • Performs additional duties, as assigned.

    COMPETENCIES

  • Vision and Purpose : Demonstrates a compelling and inspired vision or sense of core purpose; creates milestones to rally support behind the vision.

  • Adaptability : Able to deal with frequent change, delays, or unexpected events; manages competing demands; changes approach or method to best fit the situation; inspires others to be adaptable to change.

  • Ethics, Values and Diversity : Promotes an appropriate and effective work environment and strives to ensure that the agency’s core values and beliefs are applied during all circumstances; genuinely cares about people; deals effectively with all races, nationalities, cultures, disabilities, ages, lifestyle choices and genders; supports equal and fair treatment and opportunity for all; adheres to and promotes the Americans with Disabilities Act (ADA); advocates for the rights and interests of individuals with disabilities to maximize their potential in the programs and communities of their choice.

  • Integrity and Trust : Is respectful, truthful, and transparent; keeps confidences; takes ownership and responsibility for decisions and outcomes.

  • Problem Solving and Judgment : Probes all useful and constructive sources to find pertinent answers; can analyze issues, identify problems and work toward appropriate solutions; collaborates with others or as part of a team; displays willingness to make decisions; makes timely decisions; exhibits sound and accurate judgment.

  • Oral and Written Communications : Speaks clearly, appropriately and effectively with a diverse group of individuals; is an active listener and gets clarification when necessary; participates constructively in meetings; is able to write clearly and succinctly; is able to communicate clearly in a variety of settings and situations.

    PREPARATION, KNOWLEDGE, SKILLS & ABILITIES

  • Associates Degree or Bachelor’s Degree preferred

  • Education in psychology, social work, special education, or other related field preferred.

  • Prior human services or relevant life experience preferred of at least 2 years.

  • Valid driver’s license in the state of Massachusetts.

  • Successful completion of all state and Agency mandated trainings.

  • Successful completion of Medication Administration Training certification.

    SUPERVISORY RESPONSIBILITY

  • No supervisory responsibility.

    WORKING CONDITIONS/PHYSICAL DEMANDS

  • Frequent standing, walking and bending.

  • Ability to lift up to 50 pounds.

  • Ability to provide safe transportation including driving for extended periods of time.

    The above statements are intended to describe the general nature and level of work being performed by people assigned to do this job. The above is not intended to be an exhaustive list of all responsibilities and duties required.

    *External and internal applicants, as well as position incumbents who become disabled as defined under the Americans with Disabilities Act must be able to perform the essential job functions (as listed) either unaided or with the assistance of a reasonable accommodation to be determined by management on a case by case basis.

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