Job Information
Shepley Wood Products, Inc. Opertations Manager in Hyannis, Massachusetts
The Operations Manager is responsible for leading Shepley?s operations team by providing guidance, training & mentorship, setting operational goals, & maintaining accountability. This position oversees daily operations, deliveries, & special projects. The Operations Manager demonstrates a superior level of leadership & collaborates with the Senior Leadership team to help achieve organizational goals. Position Responsibilities: Responsibilities include the following, but are not limited to: Operational Goals & Strategy (40%) Provide vision & strategy around company-wide operations. Create operational goals in collaboration with senior leadership. Track & analyze data needed to establish goals & plan effectively. Provide regular updates regarding overall operational productivity & efficiency (OTIF, turnaround time, errors?). Evaluate operational procedures on a regular basis with a focus on continuous improvement. Work closely with the Sales Manager to ensure customers & sales staff are well supported. Develop relationships with our customer base to ensure customer satisfaction. Be familiar with our customers? work & our market. Work with Inventory Control to ensure correct inventory, strategizing & implementing systems & safeguards to reduce shrink. Work with purchasing department to ensure an open line of communication on new product, product changes, & needs. Keep inventory levels in line with seasonality & dem&. Work with the CFO to monitor operating costs, budgets, & resources. Know our competitors & identify opportunities to differentiate Shepley in the market. Maintain familiarity with developments in our industry & equipment. Identify new tools, resources, & technology to best support staff & desired workflows. Responsible for safety initiatives & compliance with OSHA regulations across all three branch locations. Be proficient in all positions in the operation of the yard. Leadership & Development of Operations Staff (40%) Lead & inspire a team of operations employees who are knowledgeable, professional, & enthusiastic. Establish relationships with employees by keeping them informed & by listening to their needs. Responsible for overall supervision of employees in Dispatch, Millwork Warehouse, Credits, Lumber Warehouse & Yard, & the Mechanic Shop in the Hyannis location. Conduct annual performance reviews in support of company culture. Manage schedules & coverage. Oversee all vacations & scheduled time-off in operations. Manage overtime costs. Confirm the department stays within the annual budget. Qualifications: Leadership: Level 5 Leadership\" - a combination of personal humility & ambition that allows you to put the organization & others first. Demonstrate genuine caring & empathy. Build loyalty by showing a service above self-approach. Show humility & honesty. Take responsibility. Model the leadership skills we ask of others. Have the emotional agility to fully listen, to stay open, & to push credit out to others. Establish genuine trust & confidence with your teams. Must support everyone\'s participation in vision, leadership & problem solving. Other: 5 - 8 years\' experience in operational leadership & people management - preferably in the building supply industry but not required. Demonstrated leadership skills. Excellent interpersonal & communication skills (both written & verbal). Knowledge of operational best practices & overall comfort with technology. Strong business aptitude & basic business accounting. Excellent problem-solving skills & strategic thinking. Familiarity with building material?s product & lumber & construction preferred. High school diploma or equivalent. Valid driver\'s license. See complete job description when appling.