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Unitex Account Service Representative in Lawrence, Massachusetts

The Unitex employee recruitment video explains what it's like to work at Unitex to prospective employees. Be part of a winning team at Unitex!

Unitex is GROWING and we are in the process of building our 13th plant located in Lawrence, MA (this is the second of two plants in MA). We are currently seeking an Account Service Representative to help manage accounts for our BRAND NEW state-of-the-art industrial laundry facility.

This is NOT a Sales position. The right person for this position would be someone who has Inventory and/or Service experience.


  • Represents Unitex for all key accounts

  • Examine cost, inventory and product utilization data with customers

  • Develop relationships with key decision makers with the onsite healthcare administrators

  • Participates in on-site linen committee/awareness meetings

  • Set up account installations and appropriate schedules with new account administration, departing vendors, and plant production staff to ensure a smooth transition

  • Monitor profit and loss objectives; controls costs; uses financial analyses; operates within budget guidelines

  • Review and interpret reports; probes, audits and examines new information; uses information to improve performance

  • Interact daily with Unitex plant locations and staff

  • Create presentations and linen utilization reports

  • Review service agreements and renews contracts


  • Proven solid history of experience in service/operations environment (5 + years)

  • Must be able to physically push carts 75+ pounds

  • Excellent communication, interpersonal and presentation skills and has the solid ability to develop relationships with accounts and onsite staff

  • Extremely motivated and enjoys the fast-paced environment of traveling directly to customer sites daily

  • Problem solver that can multi task and think on his/her feet and think outside of the box

  • Proficient in writing business letters, price quotations and proposals

  • Must be Proficient in MS Office (Word, Excel, PowerPoint)

  • Is proactive with customer retention - shows passion, energy and commits oneself to the company

Comprehensive Benefits Offered:

  • Two medical plans to choose from with NO DEDUCTIBLES!

  • Two Dental plans to choose from

  • Vision plan

  • Long-term disability insurance paid for by Unitex

  • A life insurance policy in the amount of your salary

  • 401k plan matching 25% of each dollar contributes up to 10% of your salary

  • Vacation, sick time and personal days

  • Stability with career growth opportunities

Visit us at to see us in action and to apply. And please view our recruiting video for a look inside what we do every day.EOE