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Eliot Community Human Services Administrative Support Specialist Prevention Services in Lawrence, Massachusetts


MSPCC, a division of Eliot, is seeking a part time Administrative Support Specialist to assist a team of professionals who work in a prevention model with families & young children. A year or more of supervisory experience & an ability to establish trusting relationships through compassion, empathy & insight. Bilingual Spanish preferred.

Healthy Families is a nationally accredited with evidence-based, home visiting, parenting education programs that support young, first-time parents to create stable, nurturing environments for their children. HF is focused on building & promoting protective factors in families. Efforts include supporting positive, effective parenting skills, fostering health, growth & development in infancy & early childhood, promoting educational attainment, job & life skills, reducing repeat pregnancies & promoting parental health & wellness.


  • Provide receptionist and administrative support; faxing, photocopying, mail, scanning, filing, phone, visits, etc.

  • Maintain active participant paper files, open new cases and discharge closed files

  • Maintain accurate and updated client database and electronic medical record.

  • Archive discharged files in accordance with established retirement schedule or legal requirements.

  • In collaboration with Human Resources, maintain staff personnel records

  • Ensure each staff has a current CORI and DCF background check on file. Process all background and reference checks as needed.

  • Maintain staff training records and register staff for needed trainings.

  • In collaboration with Regional Director, monitor program spending and complete monthly Visa card reconciliation with Accounts Payable.


  • High School diploma with demonstrated administrative and reception experience.

  • Familiarity with electronic medical records.

  • Strong interpersonal, communication and organizational skills.

  • Ability to work independently and as part of a team.

  • Demonstrated sensitivity to the needs of families from diverse cultural and linguistic backgrounds. requirements.

  • Demonstrate sound judgment and effective, solution focused, problem solving skills.

Schedule: Monday - Friday - Part Time - 20 hrs

*Eliot mandates COVID-19 vaccinations for employees, please discuss the requirements with the hiring manager during the interview process.




  • Administrative Tasks: Expert

  • Communication Skills: Expert

  • Computer Software Skills: Expert



  • High School or better in Business

Licenses & Certifications



Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)