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Massachusetts Employer Distibution Coordinator in Lawrence, Massachusetts

<b>DUTIES:</B> o Act as liaison between Customer Service Representatives and the General Manager and/or Route Supervisor o Research equipment delivery confirmations if necessary o On occasion, act as the liaison between Delivery Technicians and the General Manager and/or Route Supervisor o Keep log of daily driver routes and vehicle assignments o Make outbound phone calls to patients to schedule am or pm delivery o Monitor DOT compliancy o Updating delivery statuses in Brightree billing software o Contacting referral sources with delivery issues/ refusals o Update complaint resolutions within Brightree for the General Manager and/or Route Supervisor o Manage reprinted work orders o Handle reoccurring sales o If needed, help with equipment confirmations for the billing department o Work within the Stateserve system to confirm deliveries o Work through unconfirmed pick-up report o Other duties as assigned <b>REQUIREMENTS:</b> High School/GED Years of Experience preferable 1 year