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State of Massachusetts Employment Services Rep I in Lawrence, Massachusetts

The MassHire Department of Career Services oversees Massachusetts's network of MassHire Career Centers that assist businesses in finding qualified workers, providing job seekers with career guidance as well as referrals to jobs and training. The Business Services Representative (BSR) is the primary point of contact for businesses within their assigned Industry Sector Team (IST). The BSR will cultivate a lasting and strong relationship with businesses within the MassHire Merrimack Valley service area. Duties and Responsibilities: * Market Business Services and MassBizWorks to Employers (i.e.; grant applications, tax incentives and other state and federal services and incentives to assist Employers in meeting their needs). * Conduct business assessments to identify employer's workforce needs. Markets and promotes fee based services to area Employers. Work with local businesses to develop Apprenticeship and On The Job training opportunities to assist them with their workforce needs. * Create, develop and facilitate presentations to large groups of employers and job seekers to promote career center services and coordinate and facilitate focus groups. * Utilize online tools (i.e.: Burning Glass/Labor Insight, ONet, MassCIS etc…) to research local labor market information and trends to understand the needs of businesses with the service. * Provide technical assistance and act as a problem solving liaison for employers with unfilled employment opportunities by suggesting solutions such as restructuring job requirements, positive. * Recruitment, inter-area recruitment etc. to better utilize career center resources. * Insure that the Career Center staff is aware of the employers needs' and job order specifications to facilitate the prompt and effective servicing of job orders. * Plans, organizes and conducts job fairs, recruitments and informational sessions to provide large scale labor exchange opportunities for both employers and job seekers. * Establishes and maintains a database of information on local area employers through on-site visits to facilitate the placement of Career Center customers and the filling of employer needs; records and updates information on appropriate forms and inputs data as necessary via computer to maintain various computerized information systems (ie: MOSES). * Establishes and maintains effective working relationships with peers, supervisors, and Career Center partners. * Actively participates in Career Center teams to improve quality of services to employers and job seekers. * Contributessuggestions and ideas that create and promote a positive work culture. Performs other duties necessary to support customer service and insure the smooth daily operation of the Center. IN THE CASE OF A PROMOTIONAL OPPORTUNITY, THE SALARY PROVISIONS OF THE APPLICABLE COLLECTIVE BARGAINING AGREEMENT WILL BE UTILIZED FOR PLACEMENT WITHIN THE SALARY RANGE. First consideration will be given to those applicants that apply within the first 14 days. Minimum Entrance Requirements: Applicants must have (A) at least three (3) years of full time or equivalent part-time professional or paraprofessional experience in business, marketing, recruitment, employment or educational counseling or a related field, or (B) any equivalent combination of the required experience and the substitutions below. Substitution: I. An Associate’s degree or higher in a related field may substitute for one (1) year of the required experience. Incumbents may be required to have a current and valid motor vehicle driver’s license at a class level specific to assignment. An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply. Job: Community and Social Services *Organization: Department of Workforce Development *Title: *Employment Services Rep I Location: Massachusetts-Lawrence - 255 Essex Street Requisition ID: 210004KM