Massachusetts Veterans Jobs

Overview The EQC Supervisor is an exempt mid-level management position that reports to the EQC Manager. The EQC Supervisor is responsible for organizing and carrying out the daily workload in the EQC department, which includes overseeing the EQC laboratory and the performance of the EQC personnel. The EQC Supervisor is responsible for monitoring and coordinating customer orders and equipment inventory levels, completing administrative responsibilities, reviewing calibration data, and being a liaison between Electronics, Customer Service, Technical Support, and Sales Departments. Essential Functions In conjunction with the EQC Manager, organize daily lab schedule based on customer order and inventory needs. Supervise and direct EQC analysts and technicians and assist as needed to meet deadlines and maintain equipment safety stock. Monitoring, printing, organizing, and scheduling customer orders via Outlook and ERP system. Along with EQC Manager, coordinate ship dates and communicate shortages with technical support and customer service departments. Along with EQC Manager, review and approve calibration data. Coordinate with other departments to maintain inhouse equipment controls calibrations and updated firmware. Provide EQC department training for QC SOPs and Operators Manuals. Interpret and support quality policies and implement guidelines to ensure compliance with quality standards and documents. Participate in team driven actions to help improvements. Nothing in this job description restricts managements right to assign or reassign duties and responsibilities to this job at any time. Knowledge, Skills & Abilities Required: BS or equivalent in Biochemistry or life sciences related field. Excellent attention to detail. Excellent verbal and written communication skills. Proficiency with Microsoft Office. Advanced data analysis skills including the use of basic statistical analysis and Microsoft Excel. 4+ years GMP/GLP/GDP/QC experience. Available to work Monday through Friday between the hours of 8:30 AM and 5:30 PM with some flexibility. Strong interpersonal skills, diligent and dependable. Preferred: Diagnostic test or food industry (or other highly regulated industry) experience. Previous supervisory experience. Ability to give and receive feedback. Self-Motivated. Physical Requirements There are several deadlines associated with this position, which may cause significant stress. The person in the position frequently communicates with technical support, customer service and sales representatives who have inquiries about product and shipping confirmations. Must be able to exchange accurate information in these situations. Must be able to remain in a stationary position for an extended period; 60-90 minutes on average. Must be able to often move about inside the lab to access office machinery, cabinets, etc. Must possess dexterity to frequently and accurately operate pipettes and handheld diagnostic equipment daily. Able to lift up to 25 pounds to occasionally move bins across the facility. Able to work 10 to 15 minutes in a cold room environment (4C). Must be able to detect visual discrepancies in diagnostic tests. We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other characteristic protected by law.