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Community Healthlink Senior Receptionist-Leominster Counseling Center in Leominster, Massachusetts

Come join a friendly and diverse clinical team that provides quality care! Community Healthlink (CHL) is looking for a full-time (37.5 hrs/wk) Senior Receptionist in Leominster.

The Leominster Adult Outpatient Center provides strength-based individual and group therapy to adults and couples age 18 and over. We offer integrated, whole person care with primary care, a wellness program, and behavioral health. The Leominster Counseling Center also offers specialized substance use disorder treatment. Our office-based opioid treatment offers buprenorphine and vivitrol treatment and we have a Second Offender Alcohol Education program.

The Senior Receptionist provides administrative support to consumers and staff of our integrated outpatient community behavioral health and primary care clinics.


Compensation based on education and related work experience, licensure, and other qualifications

Health and Dental insurance (available upon starting)

Generous paid sick, personal, holiday, and vacation time

CEU benefits

Life and Disability insurance

401k with agency contribution

Wellness activity discounts

Work related travel reimbursement

  • Greet clients

  • Perform check-in and check-out with clients, including verifying insurance eligibility, entering information on lapsed insurance/new insurance, collecting co-pays and balances due and providing receipts, submitting cash sheets, updating client demographics, notifying staff that client is checked in

  • Schedule client appointments

  • Enter and make changes to staff schedules

  • Complete administrative intake with clients, including providing intake packets to clients and collecting completed forms

  • Answer calls and emails and respond to messages

  • Complete referrals to specialists

  • Conduct daily reminder calls

  • Complete prior authorizations

  • Transfer and close cases in the electronic medical record

  • Send and distribute faxes and mail

  • Work as a member of the support team

  • Scan documents into the electronic medical record

  • Assist doctors and clinicians with letters and referrals

  • Maintain calendars, professional meetings, vacations, conferences

  • Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors

  • Grade 5 Senior Receptionist: Minimum of a high school diploma/GED/HiSet required; Associates degree preferred

  • No Experience required- training on site

  • Must have an aptitude for learning

  • Must be able to pass a CORI background check

Community Healthlink is an Affirmative Action/ Equal Opportunity Employer. We do not discriminate in employment and personnel practices on the basis of race, sex, gender identity, age, ancestry, disability, religion, national origin, marital status, sexual preference, political affiliation or any other basis prohibited by applicable law. Hiring, transferring and promotion practices are performed without regard to the above listed items.

If applicable, Community Healthlink shall also abide by the requirements of 41 CFR 60-300.5(a) and 41 CFR 60-741.5(a). These regulations prohibit discrimination against qualified protected veterans and qualified individuals on the basis of disability. These regulations require affirmative action by Community Healthlink to employ and advance in employment qualified protected veterans and individuals with disabilities.

PCN#: 3039

External Company URL:

Street: 40 Spruce St