Job Information
Tufts Medicine ED Crisis Behavioral Health Navigator in Lowell, Massachusetts
Tufts Medicine is a leading integrated health system bringing together the best of academic and community health care to deliver exceptional, connected and accessible care experiences to consumers across Massachusetts. Comprised of Tufts Medical Center, Lowell General Hospital, Melrose/Wakefield Healthcare, an expansive home care network and a large clinically integrated physician network, Tufts Medicine has more than 15,000 dedicated employees and caregivers.
Why Join Us? At Tufts Medicine - Lowell General Hospital , we’re more than a health system – we’re a community of the brightest minds and the biggest hearts in healthcare. We combine academic innovation with compassion and community. If that excites you, then you belong with us at Lowell General Hospital .
What We Offer
Competitive salaries
Opportunities for career growth
Free on-site parking
Location: Lowell General Hospital Saints Campus - 1 Hospital Drive, Lowell, MA
Hours: Per Diem - All shifts with differentials
Job Overview
As a Behavioral Health Navigator you will work on an interdisciplinary team of medical professionals to determine the appropriate care of patients who present to the Emergency Department in behavioral health crisis. Collaborates with outpatient providers, DMH, DCF, families, schools, etc. to determine the needs of each patient and to ensure that the patients are receiving the best, most responsive care available. Will also assist in finding follow-up placement for patients. Part of the hospital community, you will have the opportunity to be on a variety of hospital and community committees focused on the goal of providing and improving community-based care.
Minimum Requirements
Masters in Social Work (MSW)
LICSW, LMHC, or license eligible
3 years of experience in crisis evaluation and interventions with complex psychiatric patients preferred.
Clinical skill in evaluation of children, adults and seniors
Excellent interpersonal, conflict resolution, and communication skills
Demonstrate ability to work independently with minimal supervision as part of a team
Fluency in a second language preferred but not required
Duties and Responsibilities
The duties and responsibilities listed below are intended to describe the general nature of work and are not intended to be an all-inclusive list. Other duties and responsibilities may be assigned.
Performs comprehensive psychosocial evaluations to assess the needs of behavioral health patients in the Emergency Department.
Coordinates information with other health professionals and collateral contacts to identify the appropriate level of care and establish an effective plan of action.
Documents assessments, interventions, and plans related to the patient's confidential medical record in accordance with HIPPA, industry, and compliance standards.
Collaborates with ED team, PCPs and clinical staff on care management options.
Provides education/consultation as needed to other mental health care team members and to health care consumers.
Works with inpatient hospitals and step down programs on the acceptance and transfer of patients who need a higher level of care.
Collaborates with other agencies for the education and benefit of the patient, staff and hospital.
Provides strength based interventions and education for clients to become actively engaged in their care, improve health literacy, and/or change their health behaviors (e.g. diet, medication adherence, compliance with doctor's visits).
Collaborates with the ED team and clinical staff to identify high risk medical/social management patients.
About Lowell General
For more than 125 years, Lowell General has served the Greater Lowell community with pride. We balance the first-rate care of a premier medical center with the warmth of a three-time Magnet®-recognized community hospital. As a member of our team, you’ll join over 3,000 dedicated care providers to offer complete, connected care, when and where patients need it most.
Tufts Medicine Lowell General Hospital is an Equal Opportunity Employer.
Tufts Medicine is a leading integrated health system bringing together the best of academic and community healthcare to deliver exceptional, connected and accessible care experiences to consumers across Massachusetts. Comprised of Tufts Medical Center, Lowell General Hospital, MelroseWakefield Hospital, Lawrence Memorial Hospital of Medford, Care at Home - an expansive home care network, and large integrated physician network. We are an equal opportunity employer and value diversity and inclusion at Tufts Medicine. Tufts Medicine does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation by emailing us at careers@tuftsmedicine.org .