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Sodexo Patient Services Manager 1 in LOWELL, Massachusetts

Unit Description

Sodexo is seeking a Patient Services Manager 1 for Lowell General Hospital located in Lowell, MA .

In this role you will be part of the management team for food services, including up to 40+ employees and will report to the Operations Manager. This postions will primarily be a day shift role M-F, but also requires other shifts as need as well as roatating weekends and some holidays.

At Lowell, the mission of putting patients first in everything they do is the foundation of everything they do. No matter what role or position, the team is here to take the best care possible of the patients. Lowell's culture begins with a clear and ambitious vision To Be One of the Best Community Hospitals in America. This bold vision sets the direction for the organization.

The successful candidate will:

  • evaluate and develop service levels for the overall Patient Services Program targetedto exceed patient and customer satisfaction

  • oversee Sodexo’s Patient Dining Program and daily meal rounding inclusive of service recovery

  • collaborate with clinical, food service and interdisciplinary teams to enhance the patient experience

  • perform tray assessments to ensure food quality and presentation and tray accuracy

  • exceed Sodexo standards for Gold Checks; achieve successful regulatory inspections and audits

  • perform management functions that include direct supervision of hourly associates

Is this opportunity right for you? We are looking for candidates who have:

  • excellent leadership and communication skills

  • passion for our patients and customers to ensure Sodexo standards are followed daily

  • knowledgeof nutrition and specialized diets

  • strong management skills, preferably in healthcare

Learn more about Lowell General Hospital here:

Employees who work at this location are required to be fully vaccinated against COVID-19 as a term and condition of employment, absent a legally required exception, and are required to report their vaccination status and provide proof of vaccination.

Sodexo offers a full array of benefits including paid time off, holidays, medical, dental, vision, 401K and access to ongoing training and development programs, tuition reimbursement, plus health and wellness programs.

Not the job for you?

We offer Food Service Management and Patient Services positions in a variety of business segments, including Corporate, Schools, Universities, Government and Agencies, Healthcare, Senior Living and Sports and Leisure locations across the United States.Continue your search for Food Service Management jobs ( .

Working for Sodexo:

At Sodexo, you will find the ingredients for a great career in food service management specializing in Patient Services. With benefits including schedules that encourage work-life balance and continuing education opportunities, you’ll enjoy an improved quality of life that’s unique in the hospitality industry.

What We Offer

Sodexo offers fair and equitable compensation, partially determined by a candidate's education level or years of relevant experience. While the budgeted range for the position is posted, Sodexo salary offers are based on a candidate's specific criteria, like experience, skills, education and training.

Position Summary

Provides direction for patient meal services at patient care units to ensure customer satisfaction and retention for the Company.

Key Duties

  • Directs daily operations of patient meal services at patient care units to ensure employees have appropriate equipment, inventory and resources to perform their jobs and meet goals and deadlines.

  • Supervises day-today work activities by delegating authority, assigning, scheduling, and prioritizing activities and monitoring operating standards.

  • Establishes operating standards, implements quality improvements and communicates them to employees.

  • Performs audits and prepares reports

Qualifications & Requirements

Basic Education Requirement - Associate's Degree or equivalent experience

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.


System ID 968212

Category Food Service

Relocation Type No

Employment Status Full-Time

Posted Range $53900 to $81400

Company : Segment Desc HOSPITALS