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UKG (Ultimate Kronos Group) Workplace Events Specialist in Lowell, Massachusetts

Workplace Events Specialist

General Information

Ref #:

20220027614

Travel Amount Required:

Up to 25%

Job Type:

Regular-Full Time

Location:

Lowell - Massachusetts - United States, Weston - Florida - United States

Description & Qualifications

Description

• Handle events ranging up to 50+ per year with travel up to 50%

• Build strong peer relationships with all levels of internal management and staff, outside clients and vendors by interacting effectively

• Serve as liaison between primary event contact and production team

• Serves as an onsite planner for offsite events

• Maintains customer confidence and protects operations by keeping information confidential

• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies

• Proactive in problem solving or developing alternative resolutions

• Leads pre and post-event meetings for assigned groups to understand needs

• Identifies operational challenges associated with his/her group and works with the main group contact and production team to solve these challenges and/or develop alternative solutions

• Manages team budgets to maximize saving and meet team goals

• Manages group room blocks and meeting space for assigned groups

• Adheres to all standards, policies, and procedures.

• Accurately prioritizes work whenever possible and takes responsibility for quality of work

• With limited supervision, consistently and accurately complete assignments requiring independent action and a high degree of initiative to anticipate and resolve issues

• Interacts with teams to obtain feedback on quality and service levels

• Handles team problems and complaints

• Follows up with customer post-event

• Strives to improve service performance

• Coordinates and communicates verbally and in writing with team event details.

• Additional tasks may apply

Qualifications

• Strong organizational skills that reflect ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail

• Advanced interpersonal skills; ability to build relationships with stakeholders and employees within the organization

• Expert level written and verbal communication skills

• Highly resourceful team-player, with ability to pivot in order to be effective independently

• Demonstrated ability to achieve performance goals and meet deadlines in a fast paced environment

• Knowledge of various software programs such as Word, Outlook, Power Point, Excel, Concur, JIRA, Service Now and Cvent

• Travel logistics

• Flexible schedule (when needed) and ability to travel

• Prior contract, budgeting and planning experience are a strong plus

• College degree in Hospitality Management or related major and/or 3-5 years experience in event planning experience for small and large groups

• Certified Meeting Planner not required but a plus

Physical Requirements:

• While performing the duties of this job, the employee is regularly required to communicate and converse and exchange information. The employee frequently is required to remain in a stationary position for long periods at a time. Employee will be required to move about inside office environments and operate computer machinery and software as needed.

Travel Requirement: 50% domestic

(Hybrid role tied to one of these locations)

#Lowell #Weston #Atlanta

Company Overview

Here at UKG, Our Purpose Is People. UKG combines the strength and innovation of Ultimate Software and Kronos, uniting two award-winning, employee-centered cultures. Our employees are an extraordinary group of talented, energetic, and innovative people who care about more than just work. We strive to create a culture of belonging and an employee experience that empowers our people. UKG has more than 13,000 employees around the globe and is known for its inclusive workplace culture. Ready to be inspired? Learn more at www.ukg.com/careers

EEO Statement

Equal Opportunity Employer

Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.

View The EEO is the Law poster (https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm) and its supplement .

View the Pay Transparency Nondiscrimination Provision (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf)

UKG participates in E-Verify. View the E-Verify posters here (https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf) .

Disability Accommodation

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com or please call 1 (978) 250 9800.

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