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Eliot Community Human Services Care Manager, Community Behavioral Health Center(CBHC) in Lynn, Massachusetts

Description

Eliot is committed to employee growth & retention by offering a comprehensive total rewards package including but not limited to:

  • 75% Company Contribution to Medical and Dental Insurance

  • 12 Paid Holidays, 15 to 20 Vacation Days Annually, 12 Sick Days Annually

  • 401(k) Retirement Plan with Employer Match

  • 100% Company-Paid Life & Accidental Death Insurance

  • 100% Company Paid Short & Long-Term Disability Insurance

  • $3000 Employee Referral Bonus

  • $3000 Annual Tuition/Professional Development Reimbursement

  • Opportunities for growth internally within our 100+ programs across Massachusetts

  • Comprehensive Staff Orientation, Training Programs & Professional Development Assistance

  • FSA, Dependent Care, transportation reimbursement

We’re looking for empathetic individuals dedicated to providing quality support and care to others. With your creative problem-solving skills and Eliot's cutting edge Community Behavioral Health Center (CBHC) programs, we can overcome traditional barriers in the behavioral health system. Imagine having access to trauma-informed behavioral health services in real time? Or providing coordinated care continuum? Join Eliot and get to work alongside our talented and dedicated staff specializing in housing navigation, recovery coaching, case management, peer supports and other specialized stabilization services.

Responsibilities:

  • Provide side by side interventions to individuals that focus on problem solving, skills training, modeling behavior, optimism and encouragement

  • Provide interventions in the office, virtually, in the community and in client’s residences based on client preference, client need, and at the clinical direction of the Team

  • Enroll eligible individuals in care management, including BHCP and Health Home

  • Collaborate with Care Transitions Team members to triage hospital admissions data and formulate assertive follow-up strategies to contact hospital treatment teams and enrollees during inpatient admissions

  • Assist the team and individuals in providing on-going assessment of symptoms and responses to staff interventions

  • P articipate in the development of treatment plans for each individual in which you are a member of their treatment team. Ensure that treatment goals are culturally competent, strength based, realistic, attainable and promote recovery.

  • Ensure that each individual is actively involved in their treatment planning process and their preferences are embraced

  • Ensure that documentation is written is measurable, observable, objective and utilizes clinical terms

  • Coordinate and ensure timely face to face contact with enrollees in the community following inpatient discharge within timeframes dictated by MassHealth contract

    Qualifications:

  • Must have bachelor’s degree or master’s degree in psychology, social work or related field and three years experience

  • Must have a strong commitment to recovery oriented services

  • Must have skills to establish supportive relationships with persons with severe and persistent mental illnesses, kids, families and respect for their preferences for treatment

  • Must have ability to communicate clearly and effectively with individuals in rehabilitation and treatment

Salary: $50,000

Hours: Monday-Friday, 9am-5pm with remote/hybrid flexibility(3 days on-site, 2 days remote)

Bilingual Differential: $3,000

Eliot is committed to identifying and dismantling barriers that prevent people with marginalized racial identities from actualizing their full employment potential, assuming leadership roles, or from fully engaging at all levels in the workplace.

Qualifications

Skills

Preferred

  • Computer Software Skills: Intermediate

  • Experience with population: Intermediate

  • Communication Skills: Advanced

  • Ability to deal with fast pace setting: Intermediate

Behaviors

Preferred

  • Innovative: Consistently introduces new ideas and demonstrates original thinking

  • Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

  • Dedicated: Devoted to a task or purpose with loyalty or integrity

Motivations

Preferred

  • Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

  • Self-Starter: Inspired to perform without outside help

Education

Preferred

  • Bachelors or better in Psychology

Licenses & Certifications

Required

  • MA Driver's License
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