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Eliot Community Human Services CBHC Navigator- Urgent Care in Lynn, Massachusetts


$3,000 Sign-on Bonus

Together we can make a difference.

We’re looking for empathetic individuals dedicated to providing quality support and care to others. With your creative problem-solving skills and Eliot's cutting edge Community Behavioral Health Center (CBHC) programs, we can overcome traditional barriers in the behavioral health system. Imagine having access to trauma-informed behavioral health services in real time? Or providing coordinated care continuum? Join Eliot and get to work alongside our talented and dedicated staff specializing in housing navigation, recovery coaching, case management,peer supports and other specialized stabilization services.

The CBHC Navigator is the first point-of-contact providing triage supports to individuals and families experiencing acute distress as a result of mental health and co-occurring disorders thereby requiring services through CBHC and Emergency Services (ES). You will also oversee the warm handoff process to the CBHC team and develop short term stabilization treatment plans for each individual and/or family.


  • Provide triage supports to individuals inquiring into services through CBHC and Emergency Services (ES).

  • Provide community-based supports to assigned individuals including short term supports to maintain community stability, crisis evaluations in the community and at on-site clinics.

  • Complete diagnostic assessments and ES crisis evaluations as clinically appropriate and needed.

  • Develop and complete short term stabilization treatment plan for each individual and/or family to address immediate needs and stability as part of the transfer process to a CBHC team.

  • Provide side by side interventions to individuals and families that focus on problem solving, skills training, modeling behavior, and community stability.

  • Participate in daily Team Huddles and Team Meetings

  • Assist the team and individuals/families in providing on-going assessment of symptoms and responses to staff interventions.

  • Participate in a warm handoff process to the CBHC team that includes sharing diagnostic, assessment, crisis planning and intervention successes. Participate in CBHC treatment planning as needed.

  • Ensure that treatment goals are culturally competent, strength based, realistic, attainable and promote recovery.


  • Master’s Degree in behavioral health care field and three years of experience in a multi-disciplinary behavioral health setting providing risk mitigation, triage, emergency services or and/or diversionary behavioral health services.

  • Ability to follow through until work is completed.

  • Knowledge of the vast array of community resources and how to access them. Ability to triage multiple requests for supports and acute needs.


  • Masters only Navigator: $70,000

  • Masters only Navigator Overnight: $75,000

  • Navigator licensed: $75,000

  • Navigator licensed Overnight: $80,000

6% salary increase if bilingual in needed language.

Schedules Available:

  • Monday- Friday, 10am -6pm

Why Eliot?

At Eliot we are dedicated to restoring dignity and hope to the lives of the people we serve by ensuring access to evidence-based treatments, trauma-informed services and relevant resources. The fiber of our culture includes transparency, creativity, clinical sophistication, responsiveness, and compassion




  • Experience with population: Advanced

  • Communication Skills: Advanced

  • Ability to deal with fast pace setting: Advanced



  • MA or better in Social Work

  • MA or better in MH Counseling

Licenses & Certifications


  • MA Driver's License


  • LCSW

  • LMHC

  • LMFT