Massachusetts Veterans Jobs

Description We are seeking an Administrative Assistant to join our team. The position is located in Marlborough, Massachusetts, 01752-721, United States and offers a short term contract employment opportunity. As an Administrative Assistant, you will be responsible for various administrative duties, including handling inbound and outbound calls, delivering excellent customer service, and managing multiple tasks at the same time.

Responsibilities:

• Serve as the first point of contact for inbound calls and efficiently direct them to the appropriate parties.

• Provide superior customer service, addressing customer inquiries and complaints in a detail-oriented manner.

• Carry out data entry tasks, ensuring all customer records are accurate and current.

• Manage email correspondence, responding to queries promptly and efficiently.

• Utilize Microsoft Office Suite (Excel, Outlook, PowerPoint, Word) to complete clerical tasks such as document creation, data analysis, and schedule management.

• Coordinate and schedule appointments, ensuring smooth operations.

• Deliver a high level of service, always aiming for customer satisfaction.

• Handle both inbound and outbound calls, effectively communicating with customers and team members.

• Maintain a high level of organization to ensure efficient operation of the office. Requirements • Minimum of 2 years of experience in a similar role as an Administrative Assistant

• Proficient in answering inbound calls, demonstrating excellent telephone etiquette

• Strong customer service skills and a customer-oriented approach

• Ability to perform data entry tasks with high accuracy and attention to detail

• Excellent skills in email correspondence, ensuring clear and detail-oriented communication

• Experience in managing both inbound and outbound calls effectively

• Proficiency in Microsoft Excel, able to create spreadsheets, use formulas, and generate reports

• Skilled in using Microsoft Outlook for managing emails, calendars, and contacts

• Expertise in Microsoft PowerPoint to create, edit, and present high-quality presentations

• Proficiency in Microsoft Word for creating and formatting documents

• Ability to schedule appointments, manage calendars, and coordinate meetings efficiently TalentMatch®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .