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Synchrony AVP, Credit Modeling - Operations Reserves and Loss Forecasting in MARLBOROUGH, Massachusetts

Job Description:

Role Summary/Purpose:

Synchrony's Credit and Capital Management group is looking for a credit risk modeling professional experienced with executing and maintaining models under the relevant regulatory guidance (SR 11-7 / OCC 2011-12, CECL, CCAR, DFAST). This role is part of Credit Forecasting and Advanced Analytics with the Reserves & Loss forecasting team. The role requires demonstrated expertise with data and statistical analysis, as well as programming skills (Python/Pandas, SAS, Spark, Hadoop, SQL).

The primary focus of this role is the quarterly loss forecast and reserve estimation process, as well as planning sessions involving development of projections for future years. As lead analyst, the role is responsible for executing critical credit estimation models on a quarterly basis and providing analytical input to the development of the credit and fraud loss estimate, through execution of complex, statistical, and trend-based models with forward looking features. This role investigates trends and drivers of changes across the entire Synchrony portfolio and all products. In addition, as part of effective governance, robust collateral and related documentation is required to be produced in support of process risk controls as well as internal and external reviews.

The lead analyst will collaborate across different functions in Credit & Capital Management, in particular with IT and model development to manage model enhancements and big data processing. The person will use their model knowledge, business understanding, and process experience to ensure business intent is matched with sound estimates, to communicate with peers and functional leaders, and to document assumptions and methods to meet accounting rules and model risk management guidelines. In addition to responsibilities on the scheduled quarterly assessment cycles executing the forecasting models, this role will be expected to work on ad-hoc projects as needed, such as stress testing models. This is a great opportunity for a modeler / statistician / data analyst / programmer with experience in consumer credit analysis. We offer a dynamic, collaborative team environment with a strong credit risk management culture and exposure to new technology and data platforms. A successful candidate must have strong programing skills to execute and troubleshoot data / modeling nuances, design and develop new processes as part of new model implementation(s), and drive process efficiency. This role works closely with process / model owners and model development to aid in the testing of models and supporting validation efforts include audit reviews.

We’re proud to offer you choice and flexibility. You have the option to be remote, and work from home, or come into one of our offices. You may be occasionally requested to commute to our nearest office for in person engagement activities such as team meetings, training and culture events.

Essential Responsibilities:

  • Plan and execute models in the production of the Reserves and Loss Forecasting process with a focus on the loss forecasting model

  • Maintain model data input monitoring, production controls, and output analytics including results analysis along with robust documentation of key facets

  • Support the quarterly review process and quarter closing activities as well as contributing to effective process controls as a peer reviewer

  • Visualize insights, performance, and trends in inputs/outputs for effective communication and decisioning

  • Drive understanding of drivers and provide narrative support for the assumptions, rationale, and projections to model owners and sponsors

  • Assist with responding to model validation, regulatory, and other oversight requests, including exam findings or issues remediations, while adhering to and following model governance standards

  • Aid management of models through their lifecycle from the development phase through the implementation into production and recommend enhancements for evaluation and future model releases

  • Meet project timelines, engage in ongoing analysis, find performance thresholds, manage model version control, provide performance assessments, seek out opportunities for process and model improvements, and collaborate on model re-calibrations and re-fits when business dynamics change

  • Collaborate across other functional teams – Forecasting and Reserves, Stress Testing/Capital Management, Model Development, Data Governance, Finance, Collections, and Controllership

  • Perform other duties and/or special projects as assigned


  • Bachelor's degree with quantitative underpinning (e.g. Risk, Accounting, Business, Economics, Finance, Mathematics, Statistics, Engineering) and 5+ years of experience in Risk, Credit, Finance, Accounting, Consumer Lending, or other relevant professional experience or in lieu of degree 9+ years of experience in Risk, Credit, Finance, Accounting or Consumer Lending

  • Strong programing skills in SAS, SQL, Python, Spark with 5+ years’ experience and proven hands-on experience utilizing using SAS, SQL, Python, Spark to perform statistical analysis, query relational databases, and manage large amounts of data

  • 3+ years of experience in credit loss modeling in areas such as Loss Forecasting, Allowance, Stress Testing, or other areas with consumer credit estimation

Desired Characteristics:

  • Excellent time management with ability to manage multiple competing initiatives and deliver results within deadlines with accuracy and attention to detail

  • Experience in process improvement, project management, or change management

  • Familiarity with Model Governance trends/developments across the banking sector, especially as related to credit card or consumer lending (SR11-7)

  • Strong communication skills to facilitate complex discussions in productive and collaborative manner

  • Positive mindset under tight timelines and critical deliverables

Grade/Level: 11

The salary range for this position is 90,000.00 - 155,000.00 USD Annual

Salaries are adjusted according to market in CA, NY Metro and Seattle.

Some positions are bonus eligible.

Eligibility Requirements:

  • You must be 18 years or older

  • You must have a high school diploma or equivalent

  • You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process

  • You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.

  • New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 24 months’ time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations).

Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Our Commitment:

When you join us, you’ll be part of a diverse, inclusive culture where your skills, experience, and voice are not only heard—but valued. We celebrate the differences in all of us and believe that our individual, unique perspectives is what makes Synchrony truly a great place to work. Together, we’re building a future where we can all belong, connect and turn ideals into action. Through the power of our 8 Diversity Networks+ ( , with more than 60% of our workforce engaged, you’ll find community to connect with an opportunity to go beyond your passions.

This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status.

Reasonable Accommodation Notice:

  • Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

  • If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time

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