Randstad Customer Service Representative in Marlborough, Massachusetts

Customer Service Representative

job details:

  • location:Marlborough, MA

  • salary:$17 - $18 per hour

  • date posted:Thursday, November 8, 2018

  • experience:Experienced

  • job type:Temporary

  • industry:Other Services (Except Public Administration)

  • reference:S_703461

  • questions:mish.brutus@randstadusa.com508-634-1388

job description

Customer Service Representative

Awesome opportunity at an amazing company with a corporate settings, great environment. Company is a medical device organization working with multiple other clients like hospital and large industry. You will be receiving phone calls from different customers and clients about inquiries, questions related to orders and sales. Full week of training will be provided,.

Customer Service Representative - Marlborough, MA - $17-18/hr - Temp through June

Shift: Monday-Friday 9:00am-6:00pm

Training hours: Monday-Friday 8:30am-5:00pm OR 9:00am-5:30pm

Responsibilities:

Enter fax, phone, and email orders for multiple divisions into Oracle Order Management.

Respond to customer inquiries via phone, fax and email including making changes to existing orders, proof of delivery, order status, sales contact information, etc.

Follow up to ensure appropriate documentation has been received or actions have been taken when necessary.

Assist with other projects or departmental tasks as assigned

Working hours: 9:00 AM - 6:00 PM

Skills:

  • Advanced attention to detail skills.

  • Ability to communicate clearly and professionally, both verbally and in writing.

  • Experience being in a call queue, and reviewing purchase orders in an order management system.

  • Oracle experience preferred.

  • Positive, can-do attitude and the ability to work successfully in a team environment.

  • Flexibility with regard to schedule during quarter end, or peak volume times is required. -

  • Punctual, regular and consistent attendance.

Education:

High School

Experience:

Experienced

Qualifications:

Excellent multi-tasking and organizational skills.

Highly proficient using a PC, the internet and MS Office applications especially Outlook.

If you are interested please forward your resume to mish.brutus@randstadusa.com or call 508-634-1388

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.