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GE Healthcare Director of Business Analytics and Sales Operations in Marlborough, Massachusetts

Job Description Summary

The Director of Business Analytics and Sales Operations, will provide leadership to support and execute on business insights solutions and partner with cross functional teams within Pharmaceutical Diagnostics (PDx) to build scalable business analytics solutions for better data driven decision making. This Director will be highly motivated, a self-starter with excellent communication and problem-solving skills. This position collaborates to deliver proactive insights to key stakeholders across the business. Apply if you love to dig into data to find the story.

Job Description

Essential Responsibilities:

  • Manage the work of a staff that supports applications, systems and processes used by the business teams

  • Provide people leadership to team - managing day to day operations, goal setting, career development, performance management and growth of team members; determines work priorities and schedules assignments and projects as needed

  • Support SFDC Strategy, Effectiveness and Adoption focused on the sales team, sales management, commercial operations and marketing

  • Become a trusted partner to department leaders while educating stakeholders on the value of business intelligence solutions, how to use them successfully, and best practices

  • Collaborate with sales, marketing, finance, supply chain, customer service and other teams to develop and maintain an enterprise-wide information model that contains current and future data requirements for internal and external customers

  • Responsible for the implementation of strategic, tactical, and operational pricing initiatives.

  • Lead Business Intelligence and analytics strategy and execution

  • Lead Variable Compensation strategy and execution: Plan Design, SPIFF development, quota strategy, and reporting

  • Manage the master data set governance across multiple internal and external vendor data sets: Customer, Physician and Product

  • Collaborate with internal departments to understand their evolving data needs and develop and execute on analytics to meet those needs while driving towards improved outcomes and overall performance metrics

  • Work with engineering teams who design and build the data platforms in support of the longer-term vision

  • Support development, maintenance, and enhancement for application systems for commercial operations and business use; assesses customer requirements, evaluates possible solutions and presents recommendations to IT

  • Perform assessment on all reporting requirements and develop long term strategy for various reporting solutions.


  • At least 8-10 years of progressive, multi-functional experience in Business Intelligence/Analytics experience (preferably in a healthcare setting) to include experience in visualization/BI tools

  • 3-4 years of experience managing and developing more junior level analysts

  • Expertise in BI reporting and database management platforms including Qlik, , PowerBI, Einstein Analytics, SQL, ETL scripts

  • Experience with SFDC Analytics, Reporting and Dashboards

  • Proven ability to lead and coordinate teams on key initiatives and work cross-functionally in a highly collaborative environment

  • Strong understanding of pricing strategies and concepts

  • Solid understanding of statistical analysis

  • Strong communication skills with both technical and non-technical stakeholders

  • Strong organizational skills, including the ability to think logically and effectively assimilate meaningful information from large amounts of data ensuring critical deadlines are met

  • Skilled in analyzing, interpreting and solving complex business problems

  • Proven ability to be team oriented and self-directed

  • Competent within the MS Office Suite, proficient Excel skills

Preferred Qualifications

  • Bachelor’s degree in quantitative field – data science, finance, statistics, economics, engineering

  • Masters degree is desirable (MIDS, MIS, MBA)

  • Machine learning (AI) application experience

  • SAP and Oracle Fusion knowledge

  • Programming experience (Python, Java, JSON, etc.)

  • Robotic Process Automation (RPA) knowledge

We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership –always with unyielding integrity.

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.

While GE Healthcare does not currently require U.S. employees to be vaccinated against COVID-19, some GE Healthcare customers have vaccination mandates that may apply to certain GE Healthcare employees.


Additional Information

GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer ( . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).

Relocation Assistance Provided: No