Job Information
Community Health Center of Cape Cod Patient Access Representative in Mashpee, Massachusetts
Patient Access Representatives serve as the first point of contact for CHC patients, ensuring high patient satisfaction and experience in coordinating flow of services. Responsibilities include: Welcoming patients and caregivers, verifying accurate patient demographic and insurance eligibility information. Collecting co-pays, reconciling payments and assisting with new patient enrollment and education to Health Center services. Supporting clinical teams as needed with scheduling, patient communication and documentation. Qualifications: Ideal candidate will have 2 years\'+ working in an outpatient setting and be familiar with the insurance verification process. Strong communication skills, attention to detail as well as demonstrated computer literacy required. Bi-lingual skills a plus!