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TIBCO Software Community Cloud Administrator/Developer in Massachusetts

Community Cloud Administrator/Developer Massachusetts - Home Office 2

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About Tibco Headquartered in Palo Alto, CA, TIBCO Software enables businesses to reach new heights on their path to digital distinction and innovation. From systems to devices and people, we interconnect everything, capture data in real time wherever it is, and augment the intelligence of organizations through analytical insights. Thousands of customers around the globe rely on us to build compelling experiences, energize operations, and propel innovation. Our teams flourish on new ideas and welcome individuals who thrive in transforming challenges into opportunities. From designing and building amazing products to providing excellent service; we encourage and are shaped by bold thinkers, problem-solvers, and self-starters. We are always adapting and providing exciting opportunities for our employees to grow, learn and excel.We value the customers and employees that define who we are; dynamic individuals willing to take the risks necessary to make big ideas come to life and who are comfortable collaborating in our creative, optimistic environment. TIBCO – we are just scratching the surface. Overview

We are looking for aSalesforce ( Community (Experience) Cloud Administrator / Developer to support and drive our high visibility TIBCO Customer Community platform. In this role, you will be delivering an improved customer experience while automating processes and managing integrations to other business applications.

The candidate must have demonstrated experience in business analysis, solutions architecture, and custom development skills in the platform. They should be business savvy as solid written and verbal communication skills and the ability to grasp organizational complexities will contribute heavily to the success of the role.

What You'll Do

  • Consult and liaise with stakeholders to gather and confirm business requirements

  • Translate TIBCO Community business requirements into strategy-based technical solutions recommendations

  • Autonomously design, configure, manage, and deliver enhancements to support the business using the platform features

  • Apply best practices to change management processes for documenting, communicating, and testing code releases from Sandboxes to Production environments (including Data load / Conversion)

  • Provide administrative support of the SFDC Community platform including troubleshooting, managing and setting up users, object and field customization, as well as workflow and validation rules

  • Coordinate with technical stakeholders to ensure both upstream and downstream system integrations and data flow function as expected

    Who You Are

  • Bachelor's degree in computer science, software engineering, or related field or equivalent work experience

  • At least five years in application design and development (certification a plus)

  • Strong working knowledge of APEX (classes, triggers, and web services), Visualforce, Salesforce APIs, SOQL, and the platform

  • At least two years supporting SFDC Community Cloud implementations including experience configuring page layouts, workflow rules, process builder, validation rules, roles and profiles, custom apps and objects

  • Self-motivated with the ability to independently receive an idea and deliver a solution

  • Ability to clearly communicate complex issues with multiple stakeholders to both business and technical audience

  • Familiarity with Agile delivery methodology

TIBCO is an equal opportunity employer. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact TIBCO Software at for assistance. “Applicant Accommodation” should be included in the subject line of the email.