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ManpowerGroup Field Technician in Massachusetts


Role: Field technician

Location :Boston, MA


Working with Network Infrastructure Engineers, the network field technician will perform server deployment and maintenance in our data centers. Deployment and maintenance consists of installing servers and switches in racks; un-racking servers and racking replacements; Ethernet, fiber and power cable wiring; replacing disk drives and memory; and diagnosing simple hardware issues.

The Network Infrastructure organization is responsible for one of the world?s largest distributed platforms that handles a significant portion of the world?s Internet traffic. Our Network Infrastructure Engineers build and maintain Akamai?s worldwide network. You will work closely with field technicians, ISPs, equipment vendors, and internal operations and engineering staff. You will start by helping to remotely diagnose hardware problems, facilitate server repairs, and manage Akamai?s hardware assets. You will work closely with other internal teams in Akamai?s Network Infrastructure group, translating requirements from network architects, network engineers and design engineers into specific deployment project plans, network designs and network packages. You will work with implementation managers, infrastructure delivery managers and network infrastructure engineers to ensure that these design plans and packages are implemented accurately and efficiently.

  • Experience in a data center environment

  • Ability to lift 50 -70 pounds and the ability to un-box and move equipment for several contiguous hours / days.

  • Proficiency in both English and local language in country of assignment

  • Must have reliable transportation. The job requires movement between locations that may not have access to public transportation.

  • Must have a laptop, cell phone, driver's license, and a basic set of hand tools.

  • Daytime (8 am - 5 pm, M-F) availability is preferred for training

  • Night and weekend work may also be required at some points

Responsibilities include:

Physical racking of equipment (rack prep, rack and stack, switches/routers, cameras)

Run fiber, power and Ethernet cabling

Replace disk drives and memory

Diagnose simple hardware issues

Box/unbox equipment including breakdown/trash

Organize packages coming in/out of data center

Location and processing of Overdue RMAs

Conduct fiber work (scope, light meter, cleaning)

Report damage packages to Logistics

ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.