Job Information
Northeast Family Services HR Professional Talent Engagement and Retention Coordinator in Massachusetts
Do you want to work for a dynamic organization that is invested in their clients and staff where your efforts are rewarded – then Northeast Family Services is the place for you! With locations in New York, Massachusetts, Illinois, New Hampshire, and Rhode Island, as well as an extensive Telehealth division, Northeast Family Services is a premier mental health provider with over 20 years of experience providing services to children, youth, and families throughout the United States.
The Professional Talent Engagement and Retention Coordinator’s primary role is to help create and foster a supportive, positive, and productive workplace environment to ensure all employees’ needs are being met from day one!
Don't miss this career opportunity to join a growing and successful organization that truly cares for their employees!
Summary:
The Talent and Engagement Coordinator is the guardian of NFS corporate culture, combining human resources expertise with interpersonal skills to foster a positive and productive workplace environment. They collaborate and communicate with employees and Senior Leadership. They collect and analyze employee data and oversee employee training. They are crucial in maintaining a harmonious work environment and ensuring staff retention.
Key Responsibilities include but not limited to:
Collaborating and communicating with employees to understand their concerns
Counseling and providing guidance and support to the employees and helping to resolve their issues.
Helping to identify the root cause of issues and misunderstandings within various departments.
Reporting findings of issues and misunderstandings to Senior Leadership
Organizing employee training sessions.
Aiding communication between management and employees and resolving issue
Conduct exit interviews, summarize findings, and discuss trends and concerns with senior management.
Scheduling new employee onboarding interviews
Responding to employee relations hotline
Participates in quality assurance activities
Maintains an attitude and philosophy consistent with NFS’ standards
Other duties as assigned
Qualifications:
Bachelor’s degree in human resources, communications, business, or related field, or equivalent combination of education, training and experience.
At least five years of experience as a HR Generalist or a similar role
Excellent planning, problem-solving, and collaborative skills
Superb analytical and decision-making skills
Strong verbal and written communication skills; can communicate seamlessly
Collaborative and supportive mindset
Proficiency in Microsoft Office (especially Word and Excel) with the aptitude to learn new software and systems
Excellent time management skills, ability to organize and coordinate multiple projects
Based in one of the 5 states with NFS offices (NY, IL, MA, NH, or RI)
Ability to work remotely
Benefits:
Health, dental & vision
3 weeks paid vacation
11 Paid holidays (including Juneteenth, the day after Thanksgiving, Christmas Eve, and NY Eve.)
Generous sick time including mental health days
401k retirement plan with up to 4% match
Voluntary short and long-term disability
Voluntary Life Insurance
Dependent care savings account
Mileage reimbursement
Longevity award - Monetary bonus and a vacation day annually
Company provided laptop and cell phone
Opportunity for professional growth
Supervision for licensure provided
Tuition Reimbursement
Personal cell phone discount
Compensation:
- Full Time - Salary: $59,000