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CVS Health Strategic Account Executive in Massachusetts

Job Description

As a Strategic Account Executive (SAE), you will serve as the senior level liaison for PBM clients within the Health Plan business unit. This is an excellent opportunity to interface with Executive Leadership both internally and externally. As a seasoned healthcare sales professional, you will use your expertise to grow our business through renewal, retention, and up-sell of existing clients. You will accomplish this through:- Leading the strategic account team (including account management, clinical, and operations) as the quarterback with full ownership for client satisfaction and service delivery.- Developing strong internal and client relationships through proactive interactions and strong verbal and written communication skills.- Working collaboratively with internal teams including account management, clinical, product, operations, and underwriting.- Utilizing your consultative selling skills to recommend CVS Health solutions to meet key client needs in a heavily regulated marketplace and influence client up-sell opportunities.- Developing and delivering quarterly and annual reporting to clients on their drug trend, financial performance, and client cost-saving opportunities.- Formulating responses to Request for Proposals (RFPs) through collaboration with primary internal partners, including underwriting, networks, operations, trade and legal.- Executing client renewals by building relationships with key client stakeholders and asking effective probing questions that lead to innovative pharmacy benefit plan designs benefiting both the client and CVS Health.Your success as a Strategic Account Executive will be driven by your ability to grow revenue for the assigned book of business and achieve above average client satisfaction scores. You will function as a leader for the account team and your ability to influence others to deliver results for your client will also be a key factor in your success. Your understanding of the PBM and managed care environment as well as keeping up to date on market trends will enable you to position CVS Health programs and solutions effectively to client decision makers. The contributions you will make as a Strategic Account Executive will position CVS Health for long term growth in the competitive PBM marketplace.This position can be located in the East & Central U.S. with the ability to work remotely or in a CVS Corporate Hub. You must have ability to travel up to 40% of the time. Travel may require but is not limited to flights, overnight stays, local travel, travel on short notice and other travel deemed necessary by the Company.

Required Qualifications

  • 3+ years of cumulative Account Management or equivalent client-facing experience in healthcare or PBM.* Familiarity working with CMS Medicare regulations (MAPD, PDP or EGWP).* Must be able to travel up to 40% of the time.

COVID Requirements

COVID-19 Vaccination Requirement

CVS Health requires its Colleagues in certain positions to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, pregnancy, or religious belief that prevents them from being vaccinated.

  • If you are vaccinated, you are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status within the first 30 days of your employment. For the two COVID-19 shot regimen, you will be required to provide proof of your second COVID-19 shot within the first 60 days of your employment. Failure to provide timely proof of your COVID-19 vaccination status will result in the termination of your employment with CVS Health.

  • If you are unable to be fully vaccinated due to disability, medical condition, pregnancy, or religious belief, you will be required to apply for a reasonable accommodation within the first 30 days of your employment in order to remain employed with CVS Health. As a part of this process, you will be required to provide information or documentation about the reason you cannot be vaccinated. If your request for an accommodation is not approved, then your employment may be terminated.

Preferred Qualifications

Prescription Benefit Management (PBM) experience.RxClaim experience.Experience supporting PBM health plan groups.Account management/sales experience for a PBM.


Bachelor's degree or equivalent work experience may be considered.

Business Overview

At CVS Health, we are joined in a common purpose: helping people on their path to better health. We are working to transform health care through innovations that make quality care more accessible, easier to use, less expensive and patient-focused. Working together and organizing around the individual, we are pioneering a new approach to total health that puts people at the heart.

We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring or promotion based on race, ethnicity, sex/gender, sexual orientation, gender identity or expression, age, disability or protected veteran status or on any other basis or characteristic prohibited by applicable federal, state, or local law. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities.