Massachusetts Veterans Jobs

MassHire JobQuest Logo

Job Information

Dunkin' Crew Leader - Quick Service in Medway, Massachusetts

Job Description


Keeping America running is a big deal, and we’re proud to be Movin’ and Shakin’ to fuel the day, every day. At Dunkin’, our team members are the ingredients of goodness that make up a team that supports one another and local communities. Join us. Because Dunkin’ runs on you and we’ll be running beside you every step of the way. We’re All IN’.


As a Crew Member Leader you will be responsible for overall crew member schedules and deployment, training and ensuring that service is fast, accurate and friendly. From local store marketing to achieving sales and profit goals, you’ll help America Run on Dunkin’. You’ll also help your Restaurant Management Team and team members through performance, engagement, and training initiatives.


We have a fresh brew of benefits perfect for you. Discounted donuts and coffee are only the beginning.

  • Flexible Schedule

  • Free Shift Meals

  • Best in Class Training & Continuous Learning

  • Advancement Opportunities

  • Paid Time Off

· * Retirement Plan

  • Medical


· You have at least six months of retail, restaurant, or hospitality management experience.

· You are 18 years of age (or higher, per applicable law).

· You know what it takes to be in the smile-making business and have exceptional time management, attention to detail, and guest service skills.

Not sure if your experience aligns? We encourage you to apply. Coffee-lover or not, all backgrounds are welcome here.

You are applying for work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc., Dunkin' Donuts or any of their affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.


  • High School Graduate or equivalent required. College degree in business or related discipline strongly preferred.

  • 1+ years of management experience in the QSR industry

  • Able and willing to work an irregular schedule (nights, weekends, and varied store locations as needed)

  • Top-notch customer service skills

  • Can foresee problems before they occur

  • A leader and role model for the employees

  • Strong verbal and written communication skills

  • Excellent leadership skills


In 1950, Bill Rosenberg opened the first Dunkin' shop in Quincy, Massachusetts. Dunkin' licensed the first of many franchises in 1955.

Dunkin' is the world's leading baked goods and coffee chain, serving more than 3 million customers per day. Dunkin' sells 52 varieties of donuts and more than a dozen coffee beverages as well as an array of bagels, breakfast sandwiches and other baked goods.