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Wellforce Audio-Visual Administrator & Support Specialist in Melrose, Massachusetts

Responsible for planning, implementation, training, maintenance, and support of enterprise audio visual services, including Cisco video conference infrastructure, integrated A/V room controls, web-conferencing, and related hardware and software. P rovide the ability to analyze software applications, databases, and computer-related devices for implementation, continuity, and improvements, as needed. Excellent customer service and communication skills required.

A bachelor’s degree preferred in computer science, information technology or related discipline. A combination of education and relevant experience may be considered.

Experience using and supporting Cisco video conference systems and basic understanding of architecture or related. General understanding of and working knowledge of network fundamentals including communication and transport protocols, TCP/IP, Internet access, email, and communication software. Experience in Enterprise Communication Collaboration tools including Audio-Visual, Mobile Devices, web-conferencing preferred. 3 years’ experience and working knowledge of Microsoft software products, i.e., Windows Operating Systems and MS Office.

Use of personal automobile may be required for travel among the MelroseWakefield Healthcare System. Other travel may be required for training and other work-related purposes.