Massachusetts Veterans Jobs

The Mental Health Legal Advisors Committee (MHLAC) seeks an Office Manager tohelpdischarge its mission ofprovidinglegal representation to persons who have or are perceivedtohave mental health concerns. The Office Manager hired will work full-timein personat MHLAC’smainofficescreeningintakes,ensuringofficesystemsand equipmentrunefficientlyandthatadvocatesservingourclientsare administratively supportedwhile workingina hybrid model. Making sure our clients are heard and treated with empathy and professionalism is ourmission. Duties Responsible for administrative functions of the office day-to-day. This includesprocessing new requests forassistancefrom potential clientsthrough our intake systemandmanaginggeneral office widefunctionsby: * Answering our main line promptly and screening the requests for legalassistancefrom potentialclients during live call hours. * Scheduling andmaintainingmeetings,eventsand office resource calendars, including assisting staff with workstation booking. * Filing,handlingand scanning work-related documents including the in-office mail scanning process to be performed daily. * Maintainingphone communications as liaison for TPX telephone systems portal and WebEx application. * Data processing in client database and other platforms used by staff. * Coordinatingoffice suppliespurchasing(experience withCommBuysandotherCommonwealth applications a plus). * Functioningas liaison with buildingregardingkey card access, facilities, maintenance, and emergency exit procedures and commonlyutilizedvendors. * Coordinating the maintenance of physical office space and equipment andmaintainingcurrent furniture and asset inventory (non-IT). * Light cleaning and organization of physical office areas, equipment, and supplies. * Assistingwith orientingnew staffand interns during onboarding process; helpingmaintainand process offboarding for all departing staff,consultantsand interns. Additionally, the Office Manager is expected towork collaboratively with management, operationsand administrationandtheadvocacystaffon projectsby: * With the operations and administrative team, working toidentify, develop and coordinate office processes as needed. * Assistingwith rolling out administrative projects. * Attendingscheduled admin meetings to debrief and plan office operations and administrative projects and tasks. * Coordinating records management. * Assistingwith database management (experience with Salesforce a plus). * In concert with MHLAC staff, engaging in and supporting the administrative needs of our legal work and general advocacy. * Participating in office processes fordeterminingadvocacy priorities and case strategies. * Other functions as assignedin light ofoffice needs. About MHLAC MHLAC is an affiliated state agency of theMassachusettsSupreme Judicial Court, created by the legislature in1973. MHLAC offers free legalassistanceto indigent people with mental health challengesthroughout the Commonwealth. MHLAC’s experienced and talented staff focuses onidentifyingand addressing issues faced by significant numbers of clients in common. Approaches to solvingclient problems depend on the issue itself and the best strategy foraccomplishingresults.Tactics include class-based and targeted individual litigation, as well as legislative,administrative, and public advocacy. MHLAC also serves as a statewide resource on mental health law and policy. It generateslegaland policy materials, testifies on proposed laws and regulations, and has a long history ofprovidingeducational and training programs for public counsel, legal services attorneys, social workers, judges, and thegeneral public. Seehttp://mhlac.org/what-we-do/for adescriptionof MHLAC’s approach and work. MHLAC is committed to addressing racial equity concerns. In making strategic work choicedecisions, priority is given to issues affecting persons with multiple characteristics thatexposethem to bias (e.g.persons of color who have or are perceived to have mental health concerns).This is consistent with workplace values. MHLAC is committed to creating an inclusiveenvironment that promotes and values racial equity and diversity. We strongly encourage andwelcome people of color, people with disabilities, those with personal experience related tomental health concerns, members of the LGBTQIAcommunity,and people with diverse lifeexperiences and backgrounds to apply. How to Apply: Pleasesubmitresume and cover letter via email or mail to: Mental Health Legal Advisors Committee 100 Hancock Street, Suite 1002 Quincy, MA 02171 hiring@mhlac.org ATTN:Office Manager position Inthesubject oftheemail,please includeOffice Manager. Submissions received afterJune 17,2024may not be considered. References and writing samples will be requested of finalists. A criminal background check will be completed for the selected candidate. * Minimum High School diploma or GED. Some college or technical training preferred.Experience fielding and processing requests for legalassistancein alegal servicesoffice strongly preferred. * Strong computer and organizational skills. * Knowledge of Windows 10and 11, Office365, and Salesforce. * Strong communicationand time-management skills. * Excellent written and verbal communication skills. * Ability to work with a minimum amount of supervision. * Ability to work effectively and collaboratively with clients and co-workers in ateamenvironment under sometimes stressful circumstances. * Experience and/or strong interest in working with persons with mental healthissuesand/or persons currently institutionalizedpreferred. * Experiencesupportingthe delivery of legal services to indigent persons preferred. * Demonstratedcommitment to valuing diversity, equity, and inclusion and contributing toan inclusive working and learning environment. * Ability to communicate in Spanish is strongly preferred. * Ability to communicate inotherlanguagesused by significant numbers ofpotential clientspreferred. Job: Legal Services* *Organization: Mental Health Legal Advisors *Title: *Office Manager Location: Massachusetts-Mental Health Legal Advisors Requisition ID: 23000DGP