Massachusetts Veterans Jobs

At Globus Medical, we move with a sense of urgency to deliver innovations that improve the quality of life of patients with musculoskeletal disorders. Our team is inspired by the needs of these patients, and the surgeons and healthcare providers who treat them. We embrace a culture of exceptional response by partnering with researchers and educators to transform clinical insights into tangible solutions. Our solutions improve the techniques and outcomes of surgery so patients can resume their lives as quickly as possible.

Position Summary :

Our rapidly growing medical robotics division is searching for an Associate Service Depot Engineer. This position will provide troubleshooting, repair and upgrade support on robotic systems, while ensuring compliance with all company policies & procedures and maintaining compliance with US FDA and international medical device regulations and ISO 13485 quality system requirements. Participate in and provide support to the field service team for parts, technical questions, and documentation. The job requires an individual with technical and administration skills, who is a self-starter and team player with the ability to work well without close supervision, can independently manage time/schedule and function well in a challenging and fast-paced environment. Must be enthusiastic, positive, even tempered and have strong skills in areas of dependability, interpersonal relationships, flexibility and maturity.

Essential Functions :

• Assist the engineering group with experiments to improve product performance and reliability

• Provide support to the field service team for parts, technical questions, and documentation

• Support troubleshooting and repair efforts on robotic systems including in-house and demo fleet units

• Participate in the returned material authorization (RMA) processing by receiving, diagnosing, non-conforming documents (NC), dispositioning, rework documentation (RWK) & repairing

• Generate change orders to update documentation (DCO) for released product

• Assist with software upgrades, procedure creation, procedure validations, new product releases, change order management and system maintenance

• Maintain field replaceable unit (FRU) and refurb inventory to support field operations

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

Qualifications :

• Associate’s or bachelor’s degree in electrical engineering preferred

• Minimum of 2 years of experience in a technical role with a robotics background preferred.

• Experience with troubleshooting, soldering, loading and testing computers a plus

• Knowledge of quality and/or reliability engineering is a plus

• Excellent verbal and written communication skills

• Advanced critical thinking and problems-solving skills

• Proficiency in using Microsoft Office products

• Ability to travel up to 10% of the time

• Ability to work under minimum supervision with a high degree of organizational and technical competence

• Ability to function well under pressure and expend effort to meet schedules and deadlines

Physical Demands :

The physical demands listed here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Required to sit; climb or balance; and stoop, kneel, crouch or crawl

• Required to regularly lift and/or move up to 10 pounds, and occasionally lift and/or move up to 50 pounds

• Required to possess specific visons abilities, including: close vision, distance vision, color vision, peripheral vision, depth perception and capacity to adjust focus

Our Values :

Our Life Moves Us philosophy is built on four values: Passionate About Innovation, Customer Focused, Teamwork, and Driven.

• Passionate about Innovation : Improving patient care by delivering advanced technology to our customers is at the core of what we do. We are passionate in our role in improving the lives of patients by continuously developing better solutions.

• Customer Focused : We listen to our customers’ needs and respond with a sense of urgency.

• Teamwork : Working together, anything is possible. We value every person on our team and treat each other with respect. We are accountable to one another and support each other. Together, we make each other stronger.

• Driven : We pursue our mission with energy and passion. We are nimble, results-oriented and decisive. We overcome obstacles that arise in our quest to deliver solutions that will improve the lives of our customers and patients.

Equal Employment Opportunity :

Globus Medical is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, age, disability, marital status, pregnancy, national origin or citizenship. We are committed to a diverse workforce. We value all employees’ talents and support an environment that is inclusive and respectful.

Other Duties :

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.