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State of Massachusetts Employment Services Manager in Middleboro, Massachusetts

The Executive Office of Health and Human Services (EOHHS) is seeking a highly motivated and experienced Human Resources (HR) professional to fill the role of Employment Services Manager (ESM) in the Southeast Region. The selected candidate and their staff of 6 HR Professionals is responsible for the delivery of human resources services to approximately 1,800 employees who work for the Department of Developmental Services (DDS) Southeast Region. As a strategic partner supporting DDS the ESM will collaborate with the Boston Central Office EHS Talent Acquisition Team and the EHS and DDS Diversity Team to meet the needs of current staff as well as future Agency talent needs as we work to employ, develop and retain a high performing, diverse workforce that leverages an inclusive and equitable work environment to deliver superior health and human services to Massachusetts residents. Additionally, the incumbent will also collaborate with various internal HR functional units including classification and compensation, benefits and leave, personnel/payroll processing, labor relations, and training to improve HR services delivery by building strategic partnerships with internal and external stakeholders. Please Note:Due to the nature of this position travel will be required within the region and statewide, therefore, reliable transportation and a valid driver’s license is preferred. DDS Southeast Region located in Middleboro is comprised of a Regional Office, 7 Area Offices, 48 Residential Homes and the Wrentham Developmental Center. _Duties and Responsibilities (these duties are a general summary and not all inclusive): _ * Partner with the senior management and Boston Central Human Resources to develop and implement HR related policies and procedures to design, develop and implement organizational programs, policies, and processes. * Serve as a resource to DDS managers on related issues and ensure communication between the Agency and the various functional Units in HR. * Collaborate with the Diversity Office on employee recruitment and retention initiatives to create and empower a diverse, equitable, and inclusive workforce and culture. * Provide high quality training resources, technical assistance, and support to DDS Hiring Managers (HMs) and related to applicant tracking system and all aspects of the hiring process. * Participate in the development and delivery of an effective orientation and on-boarding program in collaboration with the Boston Central Office Training Department. * Assist the Agency in large scale projects including the roll out of new HR systems, processes, or policies. * Partner with EOHHS Labor Relations team and the Agency Employment Counsel, as needed/required, to support managers in resolving HR issues. _Preferred Qualifications:_ * Demonstrated ability to develop and implement human resources programs for recruiting and employment, orientation, separation management, classification and compensation, organizational development, training, and employee development. * Experience with electronic applicant tracking systems such as TALEO. * Knowledge of the principles and practices of Human Resource Management and experience with Commonwealth HR policies and procedures. * Knowledge and demonstrated ability to implement EEO, diversity, equity, and inclusion (DEI) human resources best practices. * Working experience with the state IT systems such as HR/CMS, MassCareers. * Experience in Human Service agencies including agencies that operate 24/7. * Experience in a unionized environment. * Proficient execution skills and the ability to translate HR strategy into actionable initiatives. * Demonstrated resourcefulness in setting priorities, proposing new ways of creating efficiencies, and guiding investment in processes and systems. * Capacity to supervise staff including performance appraisal, employee coaching, training, development, and performance management. * High level of self-motivation and accountability, bringing enthusiasm and energy to team and tasks. * Capability in partnering with and influencing senior leaders at all levels of the organization through relationship building. * Excellent conflict management skills and the demonstrated ability to problem solve and effectively diffuse highly charged situations. * Strong written and oral communication skills, and proficiency with Microsoft Office applications including Excel, Outlook, and Word. _To Apply:_ Please upload both Resume and Cover Letter for this position when applying. _About the Executive Office of Health and Human Services (EOHHS):_ The mission of the EOHHS is to provide effective leadership in the delivery of health and human services that promote health, resilience, and independence to improve the quality of life for individuals, families, and communities throughout the Commonwealth. EOHHS oversees expenditures of over $22 billion annually and is the largest secretariat in the Executive Branch of state government. _Total Compensation:_ As an employee of the Commonwealth of Massachusetts you are offered a great career opportunity influencing a wide-spectrum of services to the diverse populations we serve - but it's more than a paycheck. The State's total compensation package features an outstanding set of employee benefits which you should consider towards your overall compensation, including: * 75% state paid medical insurance premium * Reasonable Dental and Vision Plans * Flexible Spending Account and Dependent Care Assistance programs * Low cost basic and optional life insurance * Retirement Savings: State Employees' Pension and a Deferred Compensation 457(b) plan * 12 paid holidays per year and competitive Sick, Vacation and Personal Time * Tuition Benefit for employee and spouse at state colleges and universities * Short-Term Disability and Extended Illness program participation options * Incentive-based Wellness Programs * Professional Development and Continuing Education opportunities * Qualified Employer for Public Service Student Loan Forgiveness Program _Pre-Hire Process:_ A criminal and tax history background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. In addition, Chapter 234 of the Acts of 2014, An Act Requiring National Background Checks, requires the Department of Developmental Services to conduct fingerprint-based check of the state and national criminal history databases on the recommended candidate. For more information, please visit: http://www.mass.gov/hhs/cori and http://www.mass.gov/eohhs/gov/departments/dds/fingerprint-background-checks.html. Education, licensure, and certifications will be verified in accordance with the Human Resources Division’s Hiring Guidelines. Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth’s website. For questions regarding this requisition, please contact Office of Human Resources at 1-800- 510-4122 Ext. #2. MINIMUM ENTRANCE REQUIREMENTS: Applicants must have at least (A) five (5) years of full-time or, equivalent part-time, professional, professional internship, administrative, supervisory, or managerial experience in business administration, business management, public administration, public management, clinical administration or clinical management or (B) any equivalent combination of the required experience and substitutions below. Substitutions: I. A certificate in a relevant or related field may be substituted for one (1) year of the required experience. II. A Bachelor’s degree in a related field may be substituted for two (2) years of the required experience. III. A Graduate degree in a related field may be substituted for three (3) years of the required experience. IV. A Doctorate degree in a related field may be substituted for four (4) years of the required experience. Executive Order #595:As a condition of employment, successful applicants will be required to have received COVID-19 vaccination or an approved exemption as of their start date. Details relating to demonstrating compliance with this requirement will be provided to applicants selected for employment. Applicants who receive an offer of employment who can provide documentation that the vaccine is medically contraindicated or who object to vaccination due to a sincerely held religious belief may make a request for exemption. An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply. Job: Human Resources* *Organization: Exec Office Of Health and Human Services *Title: *Employment Services Manager Location: Massachusetts-Middleboro - 151 Campanelli Dr Requisition ID: 210007VP

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