Job Information
Milford Regional Medical Center Post-Hospital Transition Navigator in Milford, Massachusetts
Statement of Purpose:
The Post-Hospital Transition Navigator will play a pivotal role in ensuring the seamless transition of patients to post-acute environment. This position will collaborate with providers, care managers and social work teams on transitions of care. This position will be responsible for discharge phone calls, communication of test results, facilitation of patient-provider communication, and coordination of follow-up appointments when appropriate. This position will report directly to the Director of Care Management.
Qualifications: Education: BSN required. Associate with significant directly-relevant experience considered. Certification / License: Current Massachusetts RN licensure Experience/Skills:
Three years or greater of medical-surgical inpatient nursing care required
Three years or greater of inpatient or outpatient care coordination/case management/discharge planning experience required
Bilingual (fluency in English and either Portuguese or Spanish) required. Trilingual preferred (English, Spanish, Portuguese). Must successfully pass our language proficiency assessment prior to employment.
Demonstrated knowledge of coordinating care across various healthcare settings
Strong working knowledge of Microsoft Office products required
Working knowledge of database management and reporting
Solid problem-solving skills
Detail-oriented
Ability to manage complex information
Familiarity with insurance prior authorization processes