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United States Army Futures Command Program Specialist in Natick, Massachusetts

Summary About the Position: This position supports Combat Capabilities Development Command Soldier Center's (CCDC SC) Business Domain which is comprised of a set of enduring competencies required to run the organization. This is a solicitation using DHA for STRL Mission Support and is a Flexible/Renewable TERM appointment NTE 2 years. This term appointment may be indefinitely extended in up to 6 year increments. Responsibilities Support Operations Support Team Lead with day-to-day operations of the team. Train and become adept at using existing and new software solutions that support business processes in a shared environment, e.g. tasker management. Apply organizational skills and use of automated systems to assign, track, and close taskers that are initiated both internally and externally and issued across the center. Provide customer service to answer or field questions about taskers and use of our tasker management system. Collaborate and apply quality control in a timely manner to compile tasker responses from multiple sources into one consolidated and consistent final product. Requirements Conditions of Employment Qualifications Who May Apply: US Citizens In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. General Experience: Three years of progressively responsible experience, 1 year of which was equivalent to at least the GS-04 grade level, which includes work that involves 1) building customer relationships across an organization; 2) maintaining and/or creating job aides to collect and/or track information/data; 3) responding to requests/taskers and coordinating replies; 4) Using various functions of several types of office automation systems such as word processing, data base management, electronic spreadsheets, and graphics packages to complete assignments. This definition of general experience is typical of work performed at the next lower grade/level position in the federal service (DE-01/GS-04). OR Education: Four-year course of study leading to a bachelor's degree. OR Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 36. Then divide your total number of completed undergraduate semester hours (or equivalent) by 120. Add the two percentages. Education FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/ Additional Information Male applicants born after December 31, 1959, must complete a Pre-Employment Certification Statement for Selective Service Registration. You will be required to provide proof of U.S. Citizenship. One year trial/probationary period may be required. Direct Deposit of Pay is required. Selection is subject to restrictions resulting from Department of Defense referral system for displaced employees. If you have retired from federal service and you are interested in employment as a reemployed annuitant, see the information in the Reemployed Annuitant information sheet. This is a Career Program (CP) 51 - General Administration and Management position. You may claim military spouse preference. If a MSP applicant is determined best qualified and selected, placement must be at the full performance level for priority consideration. Multiple positions may be filled from this announcement. Salary includes applicable locality pay or Local Market Supplement. Interagency Career Transition Assistance Program (ICTAP). If you are a Federal employee in the competitive service and your agency has notified you in writing that you are a displaced employee eligible for ICTAP consideration, you may receive selection priority for this position. To receive selection priority, you must: (1) meet ICTAP eligibility criteria (2) be rated well-qualified for the position and; (3) submit the appropriate documentation to support your ICTAP eligibility. To be considered well-qualified and receive selection priority applicants must satisfy all qualification requirements for the position and receive a score of 90 or above. Additional information about the program is on OPM's Career Transition Resources website. If you are unable to apply online or need to fax a document you do not have in electronic form, view the following link for information regarding an Alternate Application. Payment of Permanent Change of Station (PCS) costs is not authorized, based on a determination that a PCS move is not in the Government interest. All applicants (including current federal employees) are required to upload unofficial college/university transcripts (or copy thereof) when applying to positions with positive education requirements or when intending to qualify themselves based in whole or part on education. College/university transcripts (official/unofficial) MUST include name of applicant, name of college/university, type of degree, discipline, and date degree awarded.

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