Job Information
Griswold Home Care, Inc Office Administrator in NEEDHAM Heights, Massachusetts
Office Administrator we need outstanding people to represent our company and interact with our clients and caregivers Responsibilities: * presenting Griswold as "the best home care" acting as a liaison between clients, referral sources and our agency * scheduling and coordinating care for our clients as well as providing support for our caregivers * recruiting and orienting staff * help in developing client care plans * maintaing client confidentiality and quality care * listening to clients' concerns as well as staff concerns * Making cold calls, develop leads, introduce potential leads while promoting the agency through communicating the value of our services and always presenting a positive image in the community * Always be an information resource for clients, caregivers and referral sources * conduct telephone intakes * support office with scheduling, marketing, interviewing and administrative duties * perform initial home visits with new or potential clients to explain services * execute follow-up home visits with existing clients * on call rotation Qualifications: * should exhibit strong communication skills and be able to communicate clearly and concisely in both verbal and written form, fluent in English, articulate * should be able to work with individuals of varying backgrounds toward a common gola for the betterment of the client * high school or advanced education are encouraged * there will be on the job training * must be comfortable with working and inputting into computer * preferred individual who has undersanding of general care techniques and the home care industry in general * strong organizaional skills * good time management skills * detail oriented * Valid drivers license, reliable transportation, and auto insurance * nurturing ability (Caring, empathetic and compassionate) * creative problem solving skills * prefer some sales background