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Good Shepherd Community Care Clinical Support Specialist in Newton, Massachusetts

Clinical Support Specialist

Job Details

Job Location

Main Office - Newton, MA

Position Type

Full Time

Job Shift


Job Category

Health Care


Community based, mission-driven hospice seeks a Clinical Support Specialist to join its team. Our not-for-profit hospice and palliative care organization has an opportunity for an organized, detail-oriented, compassionate and resourceful individual who wants to do meaningful work. Candidate must have strong communication and time management skills and be eager and willing to handle the diverse responsibilities of the job with a helpful, professional attitude and a friendly demeanor.

Job Responsibilities: 

  • Working as a team player within the administrative and clinical teams

  • Triaging phone calls in a fast-paced office

  • Detail oriented tracking to remain in compliance with regulations

  • Assisting the clinical team with administrative tasks

Education, Skills and Experience:

  • Ability to take initiative, work independently, and multi-task

  • Manage time and prioritize efficiently 

  • Outstanding verbal and written communication skills

  • PC proficiency in Google Suite, Word and Excel

  • A professional and caring demeanor in person and on the telephone

Good Shepherd Benefits Package offers: 

  • Competitive salary 

  • Four weeks paid time off in first year

  • 12 paid holidays 

  • Health and dental insurance, coverage begins as of your start date

  • Life insurance

  • 403(b) with company match

  • Flexible Spending Account 

  • Short Term Disability 

  • Employee Assistance Program

  • Partnership with Regis College for reduced tuition rates 


Employment Type:Full Time  Job Functions:Healthcare Administration 

About Us:Good Shepherd Community Care is one of the most trusted health care organizations in Greater Boston focusing on hospice and palliative care. Founded as Hospice of the Good Shepherd in 1978, we are the original Massachusetts hospice. After decades of caring for our community, we continue to remain an independent, not-for-profit, non-sectarian organization. Please note that Good Shepherd Community Care requires vaccination for Covid-19 as a condition of employment. We believe in the importance of mutual respect and acceptance and values diversity in our patients, families and caregivers, employees, volunteers, community, and partner organizations. We are committed to these values and honor the dignity of each individual through the care, support and education we provide.  Our team members benefit from a collaborative work environment in a welcoming office, easily accessible to I-95, with on-site parking in Newton.