Aftermath Services East Regional Manager in North Attleboro, Massachusetts
Position Title: East Regional Manager
Location: East Region (CT, MA, MD, NC, NH, NY, PA, SC, TN, VA)
We are seeking a qualified Regional Manager to support growth initiatives. The Regional Managers will oversee up to 20 locations in multiple states within a geographic area. These locations may/will range from being relatively new to fully mature. Frequent visits to these locations are a core part of your daily routines. This position reports to the Vice President of Field Services.
Serve as a liaison and build meaningful relationships with leadership peers, sales teams, customer service, facility leaders, corporate quality and other Aftermath teams.
Manage budgets, P&L for individual locations and the region as a whole, be responsible for cost saving initiatives, production efficiency initiatives, employee/labor relations, and overall facility oversight.
Direct and oversee programs to ensure safety of all team members, equipment and property. Ensure compliance with all company, customer and government/regulatory requirements. Ensures that effective and consistent operating practices exist at all levels and locations.
Partners with Director of Training and Support on site-level training and onboarding for new employees, as well as existing employees with new programming
Recruits, interviews, hires and trains full-time team, providing leadership and support to ensure all shops are sufficiently staffed
Monitor and develop staffing plans to ensure proper staffing levels -- manages labor costs, overtime and retention
Cultivates site team buy-in through coaching, thought leadership and developing bottom-up thinking
Ensures that on-site managers keep team informed, confident, a seeking regular feedback from team
Work effectively and consistently with corporate HR team and other Property Management leadership to address and improve any performance problems, documenting adequately, communicating with supervisors and HR, and terminating appropriately when necessary
Must have at least 5 years relevant experience to include people management
Exceptional attention to detail, time management and communication skills
Ability to travel outside of home market roughly 75% of time
Ability to be available (on call) 24 hours a day, 7 days a week (as required)
Proficient with Microsoft Office applications
- Bachelor’s Degree from a four-year college or university. Will consider significant work history of leadership to offset degree requirement
Keyword: Regional Manager
From: Aftermath Services