APDerm Management, LLC Medical Assistant - North Attleboro, MA in North Attleboro, Massachusetts
Under the general supervision of the MD or NP, and reporting directly to the Clinical Services Manager, the Medical Assistant shall provide direct and indirect care to our patients in a dermatology healthcare setting. MAs work in collaboration with the physician(s) or other health care provider (s) and other ambulatory support staff with the office location and with other disciplines to deliver quality patient care.
Essential Duties & Responsibilities including but are not limited to:· Ensures that all necessary information and materials are present for clinician prior to the patient visit.· Receives and communicates information through various processes, including (but not limited to) use of computers, Intranet, e-mail, fax, and documentation in patient’s medical record. Follow HIPPA rules and regulations.· Ensure that all appropriate equipment is in good working order at the beginning of the day and that adequate supplies are available for patient procedure/visit. Ensure appropriate levels of supplies and inventory for office needs by utilizing the appropriate request system while understanding the importance of cost containment.· Obtains and electronically records an accurate History of Present Illness; updates patient problem list, allergies and medication list as indicated.· Instructs and teaches patients after care for surgical and cosmetic procedures. Ensure patients show understanding and document this in the patient’s chart.· Shows understanding of, and is able to assist with preparation of cosmetic procedures.Clinical Responsibilities include but not limited to,· Escorts patients to the appropriate room, accurately obtains and records history and chief complaint to practice standards. · Prepares patient for the appointment based upon the diagnosis, procedure and or practice protocols. Includes proper dress (gowns), proper set ups for the procedure to be performed etc.· Performs proper pre-visit procedure under the direction of the physician or other health care provider prior to the patient’s visit (suture removal, dressing removal).· Observes and reports any abnormal symptoms or behavior to appropriate licensed personnel.· Organizes and prioritizes daily work tasks to ensure the Physicians/NP's schedule runs smoothly and all patient needs are met.· Utilize standard precautions in room preparation and while assisting with procedures/exams.· Perform appropriate specimen collection (including labeling, ensuring the specimen is in the bottle and practice protocol).· Records and maintains pathology log book to ensure that all pathology reports have been properly documented.· Provides and reviews appropriate instructions to patients regarding procedures or testing.· Provide patient with written educational material. · Maintain confidentiality and patient rights in interactions with the patient/family and other health care workers.· Performs allergy Patch Testing per established protocol.· Performs suture removals, wound cultures, and other procedures as directed.
Education: High School Diploma or equivalent (GED) AND graduation from a Medical Assistant Program required.
Licensure, Certification, Registration: Certification as a Medical Assistant is required.
Skills, Knowledge, & Abilities:
Strong interpersonal and customer service skills required to communicate with patients, family members, physicians and other health care providers, as well as other colleagues in a positive, professional manner. Possesses and displays knowledge of medical terminology. Must possess strong problem solving abilities and analytical skills to ensure patient’s needs are met. Must possess excellent computer skills to input and retrieve clinical information. Utilize critical thinking and good judgment in performance of tasks. Must possess organizational skills and have the ability to multitask. Must be able to prioritize daily assignment to ensure smooth work flow.