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Randstad US desktop systems specialist in north billerica, Massachusetts

desktop systems specialist.

  • north billerica , massachusetts

  • posted july 25, 2022

job details


  • $26 - $44 per hour

  • contract

  • bachelor degree

  • category computer and mathematical occupations

  • reference942469

job details

job summary:

Randstad Technologies is looking to add a Desktop Support Technician to one of our top technology clients in the greater north Boston area. Ideally, our client is looking for someone who is proficienct with a variety of networking and end-user hardware/software applications including Windows,Office, MacOS,and SharePoint. Vendor support and troubleshooting round out the required needs. If you enjoy working in a highly collaborative environment, please consider the following qualifications.

If you have any questions about this position, please email Jesse Karassik at directly.

location: North Billerica, Massachusetts

job type: Contract

salary: $26 - 44 per hour

work hours: 8am to 5pm

education: Bachelors


  • Work on problems of limited scope. Follows standard practices and procedures in analyzing situations or data from which answers can be readily obtained. Contact with others is primarily internal.

  • Installation and customization of desktop hardware and software to meet company and departmental requirements.

  • Troubleshoot hardware and software issues on computers and peripherals. Desktop troubleshooting.

  • Resolve VPN access issues for users

  • Provides support to onboarding and offboarding employees

  • Works on assignments requiring considerable judgment and initiative.

  • Assist users with desktop systems utilizing standard ticketing systems, phone or in-office help as applicable.

  • Works on significant and unique issues where analysis of situations or data requires an evaluation of intangibles.

  • Perform role of vendor support contact for internal support and maintenance issues required for desktop systems, software, and peripherals.

  • Work with vendors to troubleshoot and resolve issues.

  • Work with a variety of computer images for Windows and Mac OS systems.

  • Creates formal networks involving coordination among groups.

  • Effective communication techniques, able to interact with internal and external personnel.


  • Experience level:

  • Minimum 2 years of experience

  • Education: Bachelors


  • Desktop Support

  • Helpdesk

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact

For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information

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