Randstad US desktop systems specialist in north billerica, Massachusetts
desktop systems specialist.
north billerica , massachusetts
posted july 25, 2022
$26 - $44 per hour
category computer and mathematical occupations
Randstad Technologies is looking to add a Desktop Support Technician to one of our top technology clients in the greater north Boston area. Ideally, our client is looking for someone who is proficienct with a variety of networking and end-user hardware/software applications including Windows,Office, MacOS,and SharePoint. Vendor support and troubleshooting round out the required needs. If you enjoy working in a highly collaborative environment, please consider the following qualifications.
If you have any questions about this position, please email Jesse Karassik at firstname.lastname@example.org directly.
location: North Billerica, Massachusetts
job type: Contract
salary: $26 - 44 per hour
work hours: 8am to 5pm
Work on problems of limited scope. Follows standard practices and procedures in analyzing situations or data from which answers can be readily obtained. Contact with others is primarily internal.
Installation and customization of desktop hardware and software to meet company and departmental requirements.
Troubleshoot hardware and software issues on computers and peripherals. Desktop troubleshooting.
Resolve VPN access issues for users
Provides support to onboarding and offboarding employees
Works on assignments requiring considerable judgment and initiative.
Assist users with desktop systems utilizing standard ticketing systems, phone or in-office help as applicable.
Works on significant and unique issues where analysis of situations or data requires an evaluation of intangibles.
Perform role of vendor support contact for internal support and maintenance issues required for desktop systems, software, and peripherals.
Work with vendors to troubleshoot and resolve issues.
Work with a variety of computer images for Windows and Mac OS systems.
Creates formal networks involving coordination among groups.
Effective communication techniques, able to interact with internal and external personnel.
Minimum 2 years of experience
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information
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