Element North Chelmsford Houseman in housekeeping in North Chelmsford, Massachusetts
Houseman in housekeeping Pay starts at $13.50/hour. Looking for both full time and part time help. The hours are 8:30am until 4:30pm and week days and weekends a must. Hours Required: The Company operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting and ending times, and hours worked in a week. QUALIFICATIONS: The Company may consider equivalent combination of acceptable education and experience providing the knowledge, skills and abilities cited below. To be successful in this role, you need basic English communication skills, the ability to speak, listen, write and identify distress signs. Education and Experience: No formal education is requires. Previous hospitality or cleaning industry related experience preferred SKILLS AND ABILITIES: Ability to understand and provide friendly guest service. Ability to understand and comply with proper cleaning techniques, procedures and brand standards. Ability to operate a vacuum, mop and properly use cleaning equipment and supplies. Ability to timely complete assigned tasks, identify and investigate issues and resolve basic matters. Ability to follow an appropriate course of action based on policies and procedures. Ability to operate a lamp, coffee maker, phone, TV and other public space equipment. Attention to details with good organizational and efficient time management skills. Consistent professional attitude and behavior with effective listening and communication skills. Ability to work in a fast paced environment, sometimes under pressure, while remaining flexible and efficient. Ability to satisfy the legal requirements for employment within the jurisdiction. All applicants being offered a position will be asked to authorize a background check in which results must return favorably to proceed with the hiring process. POSITION SUMMARY The Housekeeping Houseperson cleans hallways, elevators, service areas, stairwells and public areas in safe and efficient compliance with policies and procedures, brand standards, and federal, state and local regulations. Promptly reports emergencies, accidents, injuries, missing articles, damage, engineering items and safety hazards to management. Reports any deviations from policies, procedures, brand standards and regulations to management. Complies with all guest service basics such as uniforms, name tags and proper guest greeting. Knowledgeable on hotel facilities and services to assist guests as appropriate. Ensures all communication containing Company, hotel, brand and guest information is consistent with privacy policies, practices and regulations. Impresses guests with quality and timely service in a pleasant and friendly manner.