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TraceLink, Inc. Accounts Receivable Accountant in North Reading, Massachusetts


As the leader in pharmaceutical track & trace serialization software, capturing approximately 60 to 70 percent of the global market – Tracelink continues to innovate and develop bold solutions to complex problems keeping medicines and medical products from the patients and hospitals who need them. In a global market rife with counterfeit drugs, shortages, recalls and distribution gridlocks Tracelink’s team has responded with creation of The Opus Digital Network Platform. The mission of Opus is to create an ecosystem of customers and partners to build digital networks through our multi-enterprise applications. Seamlessly linking companies, people, processes, and systems to create an effortlessly intelligent and agile supply chain - saving time, resources, and effort in an industry where lives depend on it. Our team of talented professionals continue to bring to life this next stage in TraceLink’s mission of creating a network for the greater good, are you ready join?

TraceLink is seeking a full-time, experienced “AR Accountant” to join our team. This is a challenging and exciting opportunity for a dynamic individual with high standards of excellence, integrity and ethics to help build and expand TraceLink’s business. In this hands-on role, the AR Specialist, reporting to the Revenue Manager, will be primarily responsible for world-wide customer sales order processing, invoicing and collections. The selected candidate will have a demonstrated level of business acumen, possess analytical and strong communications skills, be able to work cross-functionally and possess a track record of achievements.


  • Process customer sales orders and maintain customer contracts

  • Contract review and onboarding of new contracts, amendments and change orders

  • Assist Revenue manager with Cash Forecasting

  • Liaise with sales reps/project managers on account status and aging balances

  • Invoice customers for subscriptions and monthly professional services

  • Collect customer funds

  • Manage partner referral program and prepare related commissions

  • Prepare bank deposits and apply customer payments within NetSuite

  • Perform AR aging analysis

  • Monitor customer account details for non-payments, delayed payments and other irregularities

  • Respond to invoice related questions from both TraceLink sales employees as well as customers after performing appropriate research

  • Maintain all customer records in NetSuite

  • Answer monthly bank account reconciliation questions

  • Complete and maintain W-9, vendor forms and customer portals

  • Participate in Big 4 audits and prepare customer invoice and payment schedules


  • B/S in Accounting

  • At least 2 years relevant work experience within a corporate accounting and finance department

  • Strong written, verbal and interpersonal communication skills

  • Intermediate level of MS Excel skills

  • Attention to detail with a high level of accuracy and consistency preparing work

  • Excellent time management and prioritization skills required due to the fast-paced, ever-changing environment

  • A passion for excellence and the desire to make a difference


  • NetSuite experience a plus

  • Credit risk analysis experience a plus

ID: 2021-2311

External Company Name: TraceLink, Inc.

External Company URL: