Massachusetts Veterans Jobs

Description We are offering a long term contract employment opportunity for an Administrative Assistant in North Reading, Massachusetts. This role is primarily in the industry of customer service and requires expertise in various administrative tasks such as answering inbound calls, data entry, and managing email correspondence. As an Administrative Assistant, you will be working in a dynamic environment where your skills in Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, and Microsoft Word will be used to maintain efficient operations.

Responsibilities:

• Manage and respond to inbound calls in a timely and professional manner

• Deliver high-quality customer service, addressing customer inquiries and resolving issues effectively

• Accurately enter and update customer data in the system to maintain up-to-date records

• Handle email correspondence professionally, ensuring all queries are responded to in a timely manner

• Utilize Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, and Microsoft Word to manage and organize data

• Schedule appointments and manage calendars to ensure smooth operations

• Monitor customer accounts and take necessary actions based on account status

• Handle both inbound and outbound calls, providing information and assistance to customers

• Maintain a high level of confidentiality in handling customer information

• Perform other administrative tasks as needed to support team operations. Requirements • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook)

• Proven experience in customer service roles

• Strong ability to handle inbound and outbound calls professionally

• Excellent data entry skills with a high level of accuracy

• Demonstrable experience in managing email correspondence effectively

• Ability to schedule appointments and organize calendars accurately

• Excellent communication and interpersonal skills

• High level of organization and ability to multitask

• Ability to work independently and as part of a team

• Strong problem-solving skills and attention to detail.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .