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Amazon Sr. TPM - Supply Chain Systems, Amazon Robotics Operations in North Reading, Massachusetts


Is your passion inspired by invention? Is problem solving through teamwork in your DNA? Do you like the idea of seeing how your work affects the bigger picture? Answer yes to any of these and you will fit right in here at Amazon Robotics. We are a smart team of doers that work passionately to apply innovative advances in robotics and software to solve real-world challenges that will transform our customers’ experiences in ways we cannot even image yet. We invent new improvements every day. We are Amazon Robotics and we will give you the tools and support you need to invent with us in ways that are rewarding, fulfilling and fun.

Amazon Robotics (AR) is seeking a talented and motivated Sr. Supply Chain Systems TPM to join the Robotics Manufacturing & Technical Operations (RMTO) team and to lead the development and adoption of new supply chain system functionalities. The TPM will support the launch of new modules and system enhancements that span across the Product Lifecycle Management (PLM), Enterprise Resource Planning (ERP), and Manufacturing Execution System (MES) applications. These include a focus on functionalities across advanced supply chain planning, production scheduling, manufacturing execution, inventory management within a third-party logistics (3PL) environment, and more. The TPM will collaborate with engineering, site operations, business applications product management, application and software engineering, and infrastructure teams while navigating a fast paced project environment. The TPM will own the planning and execution for all supply chain system launch deliverables across RMTO and will be the single-threaded leader for RMTO in this cross-organizational initiative. The TPM must possess the ability to build strong relationships with customers and operate in a dynamic and fast paced environment. This is a large scope, high visibility role that requires a strong executive presence.

This role will report to the RMTO Business Operations leader and will be responsible for the Enterprise Resource Planning (ERP) processes and tools. The TPM will require solid understanding of manufacturing processes (work order management, resource management and manufacturing costing), ERP system capabilities and associated business utilization (currently utilize Oracle EBS), and interconnectivity to upstream and downstream applications (e.g. Agile PLM & Proplanner MES systems). The Sr. TPM role for Supply Chain Systems will own all aspects of the ERP system including the integrity of the data.

Key job responsibilities

• Actively support and foster a culture of inclusion.

• Lead RMTO’s supply chain and manufacturing systems initiative and maintain on-time delivery to program’s success criteria.

• Utilize strong technical judgement to inform stakeholders of technology and business trade-offs.

• Partner with both IT, operations, & engineering teams to understand current and future system limitations with respect to scaling to a high volume, high mix operational model.

• Prepare and facilitate business requirements documents to ensure RMTO customer needs are met through system enhancement

• Partner with RMTO stakeholders to analyze business requirements and translate into an architectural blueprint that outlines solutions that integrate across applications, systems and platforms to achieve business objectives

• Manage the Enterprise Resource Planning (ERP) processes and tools in a electro-mechanical environment.

• Manage the integration and automation of business tools related to the ERP process (PLM, MES, ASCP, WMS, Business Analytics, and other tools) including the associated data management.

• Develop and monitor metrics to report on process health and data integrity.

• Develop a continuous improvement strategy in the Enterprise Resource Planning processes.

• Provide guidance to ERP user community and other Amazon organizations on ERP best practices.

• Develop and manage business process mapping, process gap identification, and gap reconciliation.

• Support acceptance testing and adoption for customizations and application enhancements.

A day in the life

Amazon offers a full range of benefits for you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:

  1. Medical, Dental, and Vision Coverage

  2. Maternity and Parental Leave Options

  3. Paid Time Off (PTO)

  4. 401(k) Plan

If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!

About the team

The Business Operations team (Biz Ops) for Robotics Manufacturing Technical Operations (RMTO) works across the Fulfillment Technologies & Robotics (FTR) department to enable manufacturing scalability and adaptability to best serve the Amazon Operations Network. Through strategic thought leadership, we evaluate manufacturing constraints across the product portfolio to deliver solutions that optimize resource allocation and maximize customer responsiveness. Our team’s holistic and peculiar mindset allows us to develop the manufacturing leaders of tomorrow while delivering results for our customers.

We are open to hiring candidates to work out of one of the following locations:

North Reading, MA, USA

Basic Qualifications

  • 5+ years of technical product or program management experience

  • 7+ years of working directly with engineering teams experience

  • 3+ years of software development experience

  • 5+ years of technical program management working directly with software engineering teams experience

  • Experience managing programs across cross functional teams, building processes and coordinating release schedules

  • Proven knowledge of Oracle EBS systems and the integration process from PLM to ERP to MES systems.

  • Knows how to make sure engineering teams are focused on the right solutions for the customer and organization. Understands the consequences of short-term solutions and impact on long-term architecture

  • Applicable operational experience to understand relevant impacts of engineering/manufacturing changes

  • Able to simplify concurrent project delivery, including development and testing processes for projects that cross team boundaries.

Preferred Qualifications

  • 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience

  • Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules

  • Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership

  • Engineering or Business Master’s degree.

  • PMP Certification is a plus.

  • APICS Certification is a plus.

  • Experience with PLM systems preferred, especially Oracle Agile.

  • Experience with MES systems preferred, especially Proplanner.

  • 3+ years technical team leadership.

  • Multidisciplinary background including IT configuration and business requirement development.

  • Expertise implementing a new Advanced Supply Chain Planning (ASCP) module or Warehouse Management System (WMS)

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit